Service Data Insights Specialist

Lely Holding; Netherlands; Hybrid; EUR 43,000 - 51,000; Full time

Benefits offered by this job

Hybrid work policy

Campus facilities

Pension scheme

Up to 8 weeks vacation

Company restaurant

Shuttle service

Job summary

Lely Holding is seeking a data analyst to turn service and operational data into clear insights. You’ll guide the TSS Milking team on dashboards, reports, and analyses to support better daily decisions.

You’ll work with technicians and service teams to understand questions and translate them into actionable insights. You will improve data quality and availability while collaborating with data specialists and engineers.

Qualifications

• At least 3 years of experience in a data analyst or similar business-focused role.
• Strong analytical skills and ability to uncover patterns and root causes.
• Experience with BI tools such as Tableau or Power BI and solid SQL skills.
• The ability to clearly communicate insights and influence decisions across teams.
• Comfort working with data that includes human input and is not always fully structured.
• An interest in working closely with operational or service teams.

Responsibilities

• Own service dashboards within the TSS Milking team and ensure they reflect reality and are used.
• Analyze data such as support tickets and release data to identify patterns and root causes.
• Combine quantitative data with input from technicians and service teams to build a complete picture.
• Translate questions into meaningful insights for colleagues and stakeholders.
• Turn insights into concrete improvements and support the team in applying them daily.
• Collaborate with data specialists and engineers to improve data quality and availability.

Skills

Data analysis

BI tools

SQL

Communication skills

Cross-team collaboration

Education

Bachelor’s degree in a relevant field

Tools

Tableau

Power BI

SQL

Job description

Lely Holding is seeking a data analyst to turn service and operational data into clear insights. You’ll guide the TSS Milking team on dashboards, reports, and analyses to support better daily decisions.

You’ll work with technicians and service teams to understand questions and translate them into actionable insights. You will improve data quality and availability while collaborating with data specialists and engineers.