Service Center Operations Leader – Continuous Improvement
HQ Pack
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Job summary
HQ Pack in Eindhoven is seeking an Operations Manager Service Center to oversee daily operations of non-cleanroom activities, including industrial cleaning, technical repair, R4R, expedition, and support functions. You will drive continuous improvement, monitor KPIs (Safety, Quality, Delivery, Cost, Customer Satisfaction), manage resources and budgets, and coach your team to achieve operational excellence.
This role requires hands-on leadership and strong process discipline.
Job description
HQ Pack in Eindhoven is seeking an Operations Manager Service Center to oversee daily operations of non-cleanroom activities, including industrial cleaning, technical repair, R4R, expedition, and support functions. You will drive continuous improvement, monitor KPIs (Safety, Quality, Delivery, Cost, Customer Satisfaction), manage resources and budgets, and coach your team to achieve operational excellence.
This role requires hands-on leadership and strong process discipline.
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