Senior Solution Engineer

Super Micro Computer Spain, S.L.; 's-Hertogenbosch; On-site; EUR 110,000 - 150,000; Full time

Job summary

Super Micro Computer in Netherlands is seeking a Senior Solution Engineer with deep knowledge of server architecture, software, firmware, and racks. You will support enterprise customers, internal teams, and production, interfacing with all management levels.

The ideal candidate brings 10+ years in computing hardware, strong Windows/Linux skills, and excellent communication. You will collaborate across global teams and help grow knowledge bases while owning technical resolutions.

Qualifications

• 10+ years of direct experience in computing hardware or solutions.
• Proficiency in Windows and Linux operating systems.
• Excellent problem-solving and decision-making abilities.
• Superior communication and teamwork skills.
• Fluency in spoken and written English.
• Self-starter with high motivation to excel and succeed.
• Extremely well organized and capable of handling multiple products simultaneously.
• Ability to interact with diverse technical and non-technical groups at all organizational levels.

Responsibilities

• Work directly with customers and internal teams to resolve technical issues involving motherboards, server systems, operating systems, and other related components.
• Identify and resolve issues with a primary focus on providing effective solutions and improvements.
• Demonstrate a strong sense of accountability and ownership for all technical problems.
• Assist the product management team in troubleshooting and resolving technical issues.
• Provide rapid response and support for production-related issues.
• Continuously develop a knowledge base of current and new products.
• Collaborate with internal teams and worldwide partners to coordinate and resolve issues.

Skills

Windows

Linux

English fluency

Problem solving

Communication

Teamwork

Ownership

Organized

Multitasking

Education

BSEE/CS, or equivalent

MSEE desirable

Tools

Server systems

Motherboards

Operating systems

Job description

Location: Netherlands - ’s-Hertogenbosch

Company: Super Micro Computer

Job Summary

Supermicro is looking for a talented and passionate Senior Solution Engineer who has in-depth knowledge in Computer Server Architecture, Software, Firmware, and Server Racks. You will be responsible for providing support to our enterprise customers, internal teams, and production. The ideal candidate must have a strong technical background in computer systems and exceptional communication skills, with the ability to interface professionally with all levels of management.

Essential Duties and Responsibilities

• Work directly with customers and internal teams to resolve technical issues involving motherboards, server systems, operating systems, and other related components.
• Identify and resolve issues with a primary focus on providing effective solutions and improvements.
• Demonstrate a strong sense of accountability and ownership for all technical problems.
• Assist the product management team in troubleshooting and resolving technical issues.
• Provide rapid response and support for production-related issues.
• Continuously develop a knowledge base of current and new products.
• Collaborate with internal teams and worldwide partners to coordinate and resolve issues.

Qualifications

• 10+ years of direct experience in computing hardware or solutions.
• Proficiency in Windows and Linux operating systems.
• Proven quantitative, analytical, and technical skills.
• Self‑starter with high motivation to excel and succeed.
• Excellent problem‑solving and decision‑making abilities.
• Superior communication and teamwork skills.
• Fluency in spoken and written English.
• Extremely well organized and capable of handling multiple products simultaneously.
• Ability to interact with diverse technical and non‑technical groups at all organizational levels.
• BSEE/CS, or equivalent. MSEE is desirable.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.