Senior Operator (RTM)

COUNT Group; Rotterdam; On-site; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Growth Environment

Challenging Work

Career Development

Team Culture

Job summary

COUNT Group in Rotterdam seeks an experienced operations leader for day-to-day bulk liquids activities. You will oversee processes, coordinate purchases and sales, and ensure cost-effective delivery against contracts.

The role requires 5+ years in bulk liquid operations, vessel/barge and terminal experience, and strong English. You will liaise with finance on instruments, maintain inventory forecasts, and input data into CTRM systems for accurate reporting.

Qualifications

• Bachelor's degree or higher in a relevant field.
• 5+ years of bulk liquid chemical or petroleum operations experience.
• Experience with vessel/barge operations and tank terminal management.
• Experience coordinating SBLC and other financial instruments.
• Resident of Rotterdam or nearby area.
• Fluent in English, written and spoken.
• Knowledge of INCO terms and trading regulations.

Responsibilities

• Provide oversight and leadership for day-to-day operations with smooth, accurate execution.
• Issue and review spot and long-term contracts based on trader recaps.
• Coordinate delivery planning and linking purchases and sales; resolve complex issues.
• Liaise with Finance and Credit on letters of credit, credit insurance, and related instruments.
• Maintain contact with tank stakeholders and provide inventory forecasts.
• Lead in cases of transport damage, contamination, or insurance matters.
• Input all trade, barge, and event data into CTRM systems and spreadsheets timely.
• Ensure compliance with regulatory requirements and industry standards.

Skills

Operations leadership

Contract management

Logistics planning

Trade finance

Tank terminal ops

ERP/CTRM software

MS Office

Fluent English

Inco terms knowledge

Education

Bachelor's degree or higher in Logistics / Supply Chain / Chemistry

Tools

MS Office

ERP/CTRM software

Job description

Key Responsibilities

• Provide oversight and leadership for day-to-day operations, ensuring all processes are executed smoothly, accurately, and efficiently.
• Issue and review spot and long-term purchase and sales contracts based on trader recaps.
• Coordinate delivery planning and linking of all purchases and sales, ensuring the highest cost-effectiveness and volume optimisation in line with contracts; address and resolve complex operational issues arising during the delivery process.
• Liaise with Finance and Credit at Count on required financial instruments including letters of credit, credit insurance, storage warrants, and any other financial requirements.
• Maintain contact with tank stakeholders at ITC Antwerp, TOV Hemiksem, and other terminals — ensuring product quality and availability, providing up-to-date inventory overviews and monthly delivery forecasts.
• Take the lead in cases of transport damage, product contamination, or other product insurance matters.
• Ensure correct and timely input of all data related to trade deals, barge movements, Q&Q reports, and event dates into Count's CTRM systems and relevant spreadsheets.
• Ensure all operational activities adhere to regulatory requirements and industry standards.

Required Skills & Experience

Knowledge & Expertise

• Bachelor's degree or higher in a relevant field (Logistics, Supply Chain, Chemistry, or similar).
• 5+ years of relevant work experience in bulk liquid chemical or petroleum operations.
• Hands-on experience with vessel/barge operations, tank terminal management, and SBLC / financial instrument coordination.
• Residing in Rotterdam or the immediate surrounding area.
• Extensive experience with MS Office and ERP/CTRM software.
• Fluent in English, both verbally and in writing.
• Knowledge of industry-specific INCO Terms and relevant commodity trading regulations.

Core Competencies

• Capable of working independently and collaboratively within a high-performing team.
• Adept at managing multiple projects and priorities simultaneously under time pressure.
• Comfortable dealing with stress, ambiguity, and unpredictable operational situations.
• Demonstrates versatility — able to prioritise rapidly, adapt to changing circumstances, and resolve problems decisively.
• Strong attention to detail with a structured, process-oriented mindset.

What We Offer

• Growth Environment: A dynamic, entrepreneurial company with a flat structure and genuine impact from day one.
• Challenging Work: High-volume, multi-product operations across international markets in a fast-paced trading environment.
• Career Development: Significant opportunities for personal and professional growth — including international exposure.
• Team Culture: A collaborative, experienced operations team with a strong focus on quality and continuous improvement.