Senior OpenShift Platform Engineer - Observability

Swift Transportation; Leiden; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

Swift seeks a Senior Platform Engineer to shape and operate a scalable OpenShift platform, driving reliability and automation across Europe and the US. You will collaborate with cross-functional teams to onboard workloads and improve customer experience.

The role emphasizes observability, incident response and threshold-based reliability. Hybrid work near Leiden, Netherlands, with on-call rotation participation and enterprise-scale impact.

Qualifications

• Proven experience as a Site Reliability Engineer, Platform Engineer or Senior DevOps Engineer in complex production environments.
• Strong hands-on expertise with OpenShift and/or Kubernetes.
• Experience designing and operating observability solutions, including logging, monitoring and alerting platforms.
• Practical experience defining and managing SLIs, SLOs, SLAs and error budgets.
• Strong understanding of production operations, incident response and reliability engineering principles.
• A passion for automation, continuous improvement and solving complex technical challenges.

Responsibilities

• Shape and operate Swift's enterprise OpenShift platform, ensuring high availability, scalability and resilience for critical applications.
• Lead the design and implementation of observability capabilities across metrics, logs and traces.
• Establish and evolve SLIs, SLOs and SLAs that drive reliability improvements.
• Develop and maintain scalable monitoring and logging solutions using ELK.
• Partner with application teams to onboard workloads and promote SRE practices.
• Drive incident management, root cause analysis and post-incident learning.
• Design and enhance platform services on OpenShift to improve security and efficiency.
• Operate OpenShift clusters, including upgrades and lifecycle management.
• Collaborate with two squads on platform engineering and onboarding.
• Eliminate toil through automation and self-service capabilities.
• Automate processes via Infrastructure as Code, GitOps and engineering-first approaches.
• Participate in on-call rotation to support critical services.

Skills

SRE

Platform Eng

OpenShift

Kubernetes

Observability

SLIs/SLOs/SLAs

Automation

Incident response

Tools

OpenShift

Kubernetes

ArgoCD

GitOps

Terraform

Ansible

Job description

Swift seeks a Senior Platform Engineer to shape and operate a scalable OpenShift platform, driving reliability and automation across Europe and the US. You will collaborate with cross-functional teams to onboard workloads and improve customer experience.

The role emphasizes observability, incident response and threshold-based reliability. Hybrid work near Leiden, Netherlands, with on-call rotation participation and enterprise-scale impact.