Senior Manager - Operations

Wesco; Almere; On-site; EUR 90,000 - 120,000; Full time

Job summary

Wesco is seeking a Senior Manager – Operations in Almere, Netherlands to lead a multi-site, customer-centric operation. You will manage drivers, coordinators, and support staff while ensuring on-time fulfillment and quality control.

You will oversee KPIs, drive LEAN improvements, manage the location P&L, and collaborate with Sales and Finance to align with business goals. Travel up to 25% is required.

Qualifications

• 7+ years of operations experience in a distribution center or similar facility.
• Experience managing a group or team of individual contributors and/or indirectly supervising support staff.
• Ability to travel 0–25% of the time.
• Proven ability to drive Lean initiatives and continuous improvement.

Responsibilities

• Manages all aspects of the location(s) to ensure on-time order fulfillment, shipping and receiving, and inventory control.
• Oversee multiple warehouses or sites and coordinate cross-location activities.
• Maintain a safe, secure, and inclusive workplace.
• Coach, mentor, hire and train staff including performance management.
• Ensure compliance with policies, procedures, and audit standards (e.g., ISO 9000).
• Manage the location’s P&L and drive cost controls and profitability.
• Drive efficiencies within the facility using LEAN methodologies.
• Maintain facility readiness and preventative maintenance on equipment and infrastructure.
• Collaborate with Sales and other support departments to align with market strategy.
• Develop annual budgets and monitor variances throughout the year.

Skills

Operations leadership

LEAN methodologies

Budgeting & P&L management

Cross-functional collaboration

Communication

Travel willingness

Education

High School Diploma or Equivalent

Bachelor's Degree preferred

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Teams

Job description

Job Description

As a Senior Manager – Operations you will manage multiple priorities in a customer-centered environment. While leading a diverse group of team members, which can include Operations Associates, Drivers and Administrative Coordinators. You will interact with other internal departments such as Sales in addition to external customer support and interactions. Providing exceptional customer service through order fulfilment and problem resolution. You will oversee key performance indictors (KPIs) to maintain and improve service quality. You may manage employees in a unionized environment.

Responsibilities

• Manages all aspects of the location(s) to include accurate on time order fulfillment and shipping, on time receiving, manage working capital (as relates to Operations) inventory and quality management systems.
• Management responsibility of a location or locations that could include multiple warehouse management systems, multiple location oversight, and/or multifaceted customer value added services.
• Maintains a safe, secure and inclusive workplace.
• Manages, coaches, mentors, hires and trains employees. This also includes performance management.
• Ensures compliance with policies, procedures, and audit standards (e.g. internal controls, ISO 9000).
• Manages expense-based profit and loss statement (P&L) to plan.
• Drives efficiencies within the facility using LEAN methodologies.
• Maintains facility tour-ready standards.
• Ensures preventative maintenance on the facility and on all equipment (e.g. material handling equipment, wire cutting machines, racking systems, warehouse infrastructure).
• Matches facility capacities to customer/sales professionals’ expectations. Work with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations.
• Work with other support departments such as Accounts Payable, Accounts Receivable, Human Resources and Finance.
• Actively engaged in developing annual budgets for the facility.

Qualifications

• High School Degree or Equivalent required; Bachelor’s Degree preferred
• 7+ years’ operations experience, specifically in distribution center facilities preferred
• Knowledge of Microsoft applications (e.g. Excel, Word, Teams, Power Point)
• Experience managing a group or team of individual contributors and/or indirectly supervises support staff
• Ability to effectively communicate in both group and individual settings
• Capable of handling multiple priorities with a high sense of urgency
• Experience managing a group or team of individual contributors and/or indirectly supervises support staff
• Ability to travel 0-25% of the time

About The Team

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.