Senior Manager - Business Transformation | Banking

EY; Amsterdam; Hybrid; EUR 120,000 - 190,000; Full time

Benefits offered by this job

Laptop & phone

34 days annual leave

Hybrid working

Annual bonus

Mobility budget

Wellbeing platform

Job summary

EY Amsterdam is seeking a (Senior) Manager, Business Transformation to shape the future of financial services in banking. You will lead transformation projects, manage multidisciplinary teams, and drive commercial growth across Dutch and European markets.

The role focuses on leveraging AI and data to enable agents and transform banking operating models, with strong leadership and stakeholder engagement across C-suite levels. Hybrid work and global EY support enhance development.

Qualifications

• Relevant experience in business transformation, consulting or banking, with a track record appropriate to Manager or Senior Manager level.
• Senior Manager level requires a minimum of 8 years of relevant experience.
• A degree in Strategic Management, Business Administration, Finance, Strategic Entrepreneurship, or a related field.
• Proven track record designing and delivering large-scale, business-led transformations anchored in business strategy and value.
• Deep banking industry expertise (retail, corporate; optional investment banking or payments).
• Hands-on experience with technology, data, and AI as transformation enablers.
• Experience engaging with C-suite or ExCo stakeholders.
• Commercial capability and active business development experience, including shaping proposals and identifying opportunities.
• Able to contribute to pipeline development and commercial targets.

Responsibilities

• Take a leading role in shaping and delivering business proposals and scoping documents.
• Drive transformative change and growth with your strategic vision.
• Engagement delivery: lead business transformation projects or workstreams with multidisciplinary teams, managing budgets and timelines.
• Develop and expand in Dutch and European markets by identifying client transformation needs and building long-term relationships.
• Lead, coach and develop consultants within the Business Transformation team and collaborate across capabilities.

Skills

Business transformation

Consulting experience

Banking industry

AI in transformation

Stakeholder management

Leadership

Commercial development

Education

Related field degree

Job description

(Senior) Manager - Business Transformation | Banking

Other locations: Anywhere in Country

Date: Oct 20, 2026

Requisition ID: 1754526

At EY, we’re committed to helping you shape your future with confidence.
We’ll support your success in a globally connected, diverse team environment and help you take your career wherever you want it to go.
Join EY and contribute to building a better working world.

Confident in your impact today.Freedom to build tomorrow.
At EY, you can be sure that what you do makes a real difference to your clients, society, your colleagues, and your own development. At the same time, you’ll have the flexibility to work in a way that suits your life. Whether you want to specialize, broaden your skills, or grow into a leadership role, you're in the driver’s seat. You’ll work alongside ambitious colleagues in an open, supportive culture where collaboration is key. We offer the tools and opportunities to grow your career and make an impact in your field.

Your new job | About your main responsibilities

Join EY as a (Senior) Manager Business Transformation, shaping the future of financial services, with a focus on the Banking industry. The Business Transformation team is part of our Business Consulting service line. EY is looking for a driven professional with experience in business transformation strategy and delivery, project management and building client relationships. Your background in the banking industry will help you identify and address industry challenges through innovative solutions. Depending on your experience and the scope of your delivery, leadership and commercial responsibilities, you will join at Manager or Senior Manager level.

Key Responsibilities:

• Take a leading role in shaping and delivering business proposals and scoping documents
• Drive transformative change and growth with your strategic vision
• Engagement Delivery: Lead business transformation projects or workstreams, managing multidisciplinary teams, delivery budgets and timelines. At Senior Manager level, oversee the end-to-end delivery of complex engagements across multiple workstreams.
• Business Development & Market Expansion: Contribute to commercial growth within the Dutch and European markets by identifying client transformation needs, crafting compelling business-led proposals, and building long-term relationships with clients and partners in retail, commercial and corporate banking. Develop and maintain a network in the Dutch banking sector and contribute to industry forums, roundtables and events. At Senior Manager level, take a leading role in originating opportunities and expanding senior client relationships.
• Teaming & Talent Cultivation: Lead, coach and develop consultants within the Business Transformation team and collaborate across teams to integrate diverse insights. At Senior Manager level, also guide managers and contribute to broader team and practice development.

Work on high-impact, cutting-edge projects with a strong focus on the banking sector. You’ll help leading banks, drive large-scale AI transformations, scaling AI capabilities and equipping leadership teams to embed AI across the organisation. Shape the future of banking by contributing in building banks and advise clients on go-to-market strategies, supporting entry into new markets through sharp opportunity assessments and clear, actionable strategies.

You’ll also work on next-generation Business-led (Agentic) transformation, combining AI and data to unlock new value and accelerate transformation at scale across banking.

Your new team | About your colleagues and the office

The Business Transformation team consists of almost 40 professionals. The team has a gender ratio of 55/45. Colleagues come from 10 different countries. The average age within the team is around 30 years. The team has an open and collaborative culture and is socially active. There are regular social events, including drinks and team sports, as well as an annual ski trip

Your office

Amsterdam

Our Amsterdam office islocatedat theZuidas: a bustling area full of companies. In our Cross Towers, we welcome up to 1,500 people every day. For a breathtaking view of the city, head to the 22nd floor. Collaboration takes on a new meaning in ourWavespace, a high-tech environment that connects clients and colleaguesvirtually acrossthe globe.

Your skills and strengths | About your unique contribution

• Experience & Background:
• Relevant experience in business transformation, consulting or banking, with a track record appropriate to Manager or Senior Manager level. For Senior Manager candidates, we expect a minimum of 8 years of relevant experience.
• A degree in, for example, Strategic Management, Business Administration, Finance, Strategic Entrepreneurship, or a related field.
• Proven track record designing and delivering large-scale, business-led transformations; not purely IT or process-driven, but anchored in business strategy and value
• Deep banking industry expertise (preferably retail, corporate; optionally investment banking or payments; ideally more than one)
• Hands-on experience with technology, data, and AI as transformation enablers
• Demonstrated ability to work in demanding client environments and manage senior stakeholders. At Senior Manager level, experience engaging with C-suite or ExCo stakeholders is expected.
• AI-native and an explorative mindset to investigate new topics such as AgenticAI
• Familiar with the EY service line ecosystem (or equivalent at a peer firm) and able to cross-sell and collaborate across competencies
• Working knowledge of regulatory transformation in banking (e.g., Basel IV, DORA, AMLA, ESG reporting) and familiarity with core banking modernization, data platforms, or AI-driven operating model design
• Commercial Capability
• Active business development experience, including shaping proposals and identifying opportunities. At Senior Manager level, a track record of originating, shaping and closing large engagements (€1M+ range), beyond delivery alone.
• Able to contribute to pipeline development and commercial targets. At Senior Manager level, able to carry a revenue target and manage a pipeline independently.
• Comfortable leading proposals, responding to Requests for Proposal (RFPs), and navigating complex procurement processes
• Leadership & Delivery
• Experience leading multidisciplinary teams across strategy, technology, and change workstreams
• Accountable for client relationships and delivery quality within your projects or workstreams. At Senior Manager level, capable of serving as the client owner, with responsibility for relationship, quality and commercial outcomes across the engagement.
• Contributing to the team and practice beyond your own projects, for example by developing methodologies and tools and shaping new propositions
• Coaching and developing junior colleagues

Ideally, you’ll also have

• Dutch language - full professional proficiency is a plus
• Pre-existing senior relationships at ING, ABN AMRO, de Volksbank, or Dutch subsidiaries of global banks
• Understanding of the Dutch regulatory environment (DNB, AFM) and how it shapes transformation agendas

Your benefits | About yourperksand work enjoyment

• A competitive salary that reflects your role and responsibilities, depending on experience and qualifications. Plus, a solid pensionplan for the future. In addition to your salary, you’ll receive holiday allowance and an annual bonus (based on performance and development).
• A laptop and phone for both work and personal use, and a monthly internet allowance.
• 34 days of annual leave to recharge and unwind, plus the option to buy extra days.
• With the mobility budget, you decide how you travel. Choose a lease car, a discounted public transport subscription, or arrange transport easily via our app.
• At EY, we care about a healthy work-life balance. Hybrid working makes this easier. Whetheryou're working from the office, at a client, or from home,we’llmake sure you have a well-equipped home office.
• The opportunity to work up to 20 days per year from abroad.
• The option to swap 3 national holidays for non-national ones.
• You’ll have the space to grow both personally and professionally. Whether you want to deepen yourexpertise, develop your personality, or improve your leadership style, we offer a broad range of trainings and courses.
• Your well-being is our priority. We believe that when you feel good, you perform better.That’swhyyou’llhave access to theOpenUpwellbeing platform (including for your family). You can easily connect with psychologists and lifestyle experts within 36 hours and take part in wellbeing sessions.
• A strong focus on teaming and various internal networks where you can join all kinds of social activities. A positive work atmosphere and good collaboration with colleagues contribute to your overall happiness at work.
• All this within an environment where our core values of integrity, inclusiveness, and respect are central. We thinkit’simportant that you can be yourself and fully develop into the best version of yourself. Curious about all our benefits? Click here

EY | Building a better working world
At EY, we’re building a better working world by creating long‑term value for clients, people, society, and the planet—and by helping build trust in the capital markets.

With the power of data, AI, and advanced technology, EY teams help organizations tackle the most pressing issues of today and tomorrow.

From assurance to consulting, tax to strategy and transactions, our teams deliver across the full spectrum of professional services. Backed by deep industry knowledge, a global, multidisciplinary network, and diverse ecosystem partnerships, EYoperatesin more than 150 countries and territories.