Senior Luxury Sales Ambassador

LVMH Group; Roermond; On-site; EUR 38,000 - 52,000; Full time

Job summary

Marc Jacobs International seeks a Senior Sales Ambassador to join the Roermond store, acting as a brand ambassador and delivering an exceptional client journey. You will build loyalty, drive sales, and uphold brand standards in a luxury retail environment.

The role requires at least 2 years in luxury fashion sales, strong product knowledge, and a passion for fashion with a client-centric approach. English fluency is essential; additional languages are a plus.

Qualifications

• A minimum of 2 years’ experience in sales in a luxury, high fashion environment.
• Experience in selling RTW / LG
• Passion for fashion and sales
• A commitment to achieving and exceeding targets whilst focusing on the client’s needs and experience
• Excellent personal presentation – a Marc Jacobs Brand Ambassador
• Understanding of Retail KPIs
• A fluent level in English is essential and additional languages are an advantage

Responsibilities

• Excite and install passion and pride for the brand.
• Lead by example and demonstrate brand-adherent behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines.
• Reflect the visual merchandising guidelines promoting the brand image.
• Enhance customer service standards in store to ensure the best client journey.
• Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand.
• Build and maintain a relationship with them.
• Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets.
• Process the sale in a confident and professional manner.
• Gather the client’s CRM details to enlarge your client book.
• Drive your product knowledge by keeping up to date with fashion trends.
• Update yourself on all product lines through research.
• Ensure all Company policies and procedures are attended.
• Support control and management of stock.

Skills

Fluent English

Job description

Marc Jacobs International seeks a Senior Sales Ambassador to join the Roermond store, acting as a brand ambassador and delivering an exceptional client journey. You will build loyalty, drive sales, and uphold brand standards in a luxury retail environment.

The role requires at least 2 years in luxury fashion sales, strong product knowledge, and a passion for fashion with a client-centric approach. English fluency is essential; additional languages are a plus.