Senior HR Operations Specialist

SC Johnson; Netherlands; Hybrid; EUR 60,000 - 85,000; Full time

Benefits offered by this job

Health & Wellbeing

Learning & Working Environment

Financial Benefits

Job summary

SC Johnson is seeking a Senior HR Operations Specialist to join its HR Delivery Center in the Netherlands. Based in Mijdrecht, you will support HR processes across the employee lifecycle, partner with Local HR and Payroll, and drive process improvements in an international setting.

You will leverage HR data, support complex cases, and work with HR systems to enable better service delivery. The role emphasizes ownership, collaboration, and a proactive mindset in a fast-paced environment.

Qualifications

• Bachelor’s degree in HR, Management, Human Relations or related field.
• Minimum 3 years of HR Operations or HR Shared Services experience.
• Strong understanding of end-to-end HR processes and employee lifecycle.
• Experience working with HR systems; Workday experience is a plus.
• Ability to analyze HR data and contribute to process improvements.
• Proven ability to collaborate with multiple HR stakeholders in an international environment.

Responsibilities

• Manage end-to-end HR Operations processes across the employee lifecycle, ensuring timely delivery per SLAs.
• Handle employee queries, complex cases and escalations with stakeholders to resolve issues.
• Act as HR systems expert, promoting adoption and identifying opportunities for automation and improvement.
• Ensure HR processes comply with policies and regulations, including audit support.
• Coordinate payroll inputs and maintain high-quality SOPs and training materials.
• Support HR Operations projects, onboarding and training, and mentor junior team members.

Skills

HR Operations

Stakeholder management

Data analysis

Education

Bachelor’s degree in Human Resources

Tools

Workday

Job description

Senior HR Operations Specialist

Location: Mijdrecht

Overview We are looking for an experienced HR professional to join our HR Delivery Center Team. This is a great opportunity to work in an international HR environment, supporting employees and stakeholders across EMEA and taking ownership of a broad range of HR Operations activities. In this role, you will manage HR processes across the employee lifecycle, support complex employee cases and work closely with Local HR, Payroll, Centers of Excellence and other HR teams. You will also have the opportunity to improve processes, work with HR data and systems, support projects and share your knowledge with other team members. We are looking for someone who enjoys taking ownership, solving problems and looking for better and simpler ways of working.

Responsibilities

• Manage end-to-end HR Operations processes across the employee lifecycle, ensuring accurate and timely delivery in line with SLAs.
• Handle employee queries, complex cases and escalations, working with relevant stakeholders to find effective solutions.
• Act as an expert in HR systems, supporting adoption and identifying opportunities for improvement and automation.
• Ensure HR processes are compliant with internal policies and relevant regulations, including audit support and documentation.
• Analyze HR data and trends to identify root causes and provide insights that support better decisions.
• Partner with Local HR, HRDC teams, Centers of Excellence, Payroll and external vendors to ensure effective service delivery.
• Coordinate payroll inputs and maintain high-quality process documentation, SOPs and training materials.
• Support HR Operations projects, onboarding and training, while sharing knowledge and mentoring junior team members.

Experience you’ll bring

Bachelor’s degree in Human Resources, Management, Human Relations or a related discipline.

Minimum 3 years of relevant HR Operations, HR Shared Services or similar HR background.

Good understanding of end-to-end HR processes and the employee lifecycle.

Confidence working with HR systems and tools; knowledge of Workday would be an advantage.

Ability to work with HR data and documentation and contribute to process improvements.

Proven ability to partner with different HR stakeholders, ideally within an international or matrix organization.

Exposure to payroll inputs, audits or HR projects would be an advantage.

Fluent English and Dutch.

Behaviors you’ll need

Strong ownership, accountability and problem-solving skills.

Proactive approach with the ability to work independently and navigate complex or ambiguous situations.

Strong stakeholder management and communication skills.

Ability to prioritize multiple topics and deliver accurately and on time in a fast-paced environment.

Continuous improvement mindset, with confidence to challenge existing ways of working.

Collaborative approach with a willingness to share knowledge and support others.

What’s in it for you?

We offer an excellent opportunity for career development and progression in a highly collaborative and international working environment. You will be part of our One HR Team, with the opportunity to work across different HR areas, build strong stakeholder relationships and have a real impact on how our HR Operations processes work. We work together from the office 4 days per week, with remote work available once a week for eligible employees, consistent with the previous job-ad template.

Our benefits include:

• Health & Wellbeing: Medical Insurance, Lunch Card, Sport Card, Employee Assistance Program, Glasses Reimbursement
• Learning & Working Environment: Smart Working, Drinks & Fruit Basket, Family & Friends Referral Program
• Financial Benefits: Life Insurance, Additional Pension Contribution, Global Profit Sharing Bonus, Long Service Awards, Christmas & Easter Voucher, Emergency Payment and Vacation Payment

You need to be eligible to work in the country of application. This role is not eligible for relocation. Remote work is available once a week for eligible employees.

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

GO FURTHER WITH OUR FAMILY #LI-MF1

SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more. The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations.

For information on how we process and protect your personal information, please click here to view the SC Johnson Privacy Notice. If you have any questions, please let us know by contacting us at [e-mail].