Senior Data Center Operations Technician (On‑Site)

Quality Technology Services, LLC; Groningen; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

25 vacation days

Training budget €5250

Pension Allianz

Disability insurance

Voluntary health insurance

Voluntary pet insurance

Bonus eligibility

Job summary

Quality Technology Services, LLC (QTS) is seeking a Critical Operations Technician II to install, repair and maintain IT, electrical and mechanical systems in a high-availability datacenter. This on-site role requires monitoring operational processes, handling tickets, and coordinating with system engineers to resolve issues on the floor.

The ideal candidate has substantial technical training or equivalent work experience, with a background in IT/electrical/mechanical domains and strong MS

Qualifications

• Five years or more technical training or equivalent work experience.
• Background in IT, electrical and/or mechanical engineering.
• Good command of Microsoft Office.
• Two years or more work experience in a datacenter/NOC environment.

Responsibilities

• Operate, repair and maintain IT, electrical and mechanical equipment and control systems.
• Lead, maintain, monitor and perform preventive maintenance on equipment; record readings and adjust as needed.
• Provide remote and on-site customer support for datacenter activities.
• Configure computer hardware and software; install server racks, cable trays, cabinets and customer equipment per documented procedures.
• Install and repair IT, mechanical and electrical equipment and assist team members on large repairs and facility maintenance.
• Create and update work orders for preventive and corrective maintenance of critical infrastructure and facilities.
• Create/update tickets in the ticketing system for customer alerts and notifications.
• Operate and monitor critical and non-critical equipment to ensure safe operation.
• Respond to emergencies in the building and customer requests.
• Follow safety rules for storage, use, and disposal of hazardous materials.

Skills

Customer-focused

Strong communication

IT/electrical/mechanical background

Microsoft Office

Education

Five years or more technical training

Job description

Quality Technology Services, LLC (QTS) is seeking a Critical Operations Technician II to install, repair and maintain IT, electrical and mechanical systems in a high-availability datacenter. This on-site role requires monitoring operational processes, handling tickets, and coordinating with system engineers to resolve issues on the floor.

The ideal candidate has substantial technical training or equivalent work experience, with a background in IT/electrical/mechanical domains and strong MS