Senior CX & Digital Transformation Leader

SQLI; Netherlands; Hybrid; EUR 120,000 - 170,000; Full time

Benefits offered by this job

Company car with charging card

25 days annual leave

Flexible benefits plan

Laptop & phone

Job summary

SQLI Netherlands seeks a Lead CX & Digital Transformation Consultant to partner with C-level and digital teams, shaping customer-centric strategies and driving measurable value. You will orchestrate multidisciplinary delivery, align service lines, and push for ambitious transformation programmes across enterprise accounts.

Fluent English is required; Dutch or French is a strong plus. The role combines strategic leadership with hands-on execution and opportunities to shape SQLI’s market

Qualifications

• 8+ years of experience in consulting, digital transformation, customer experience, or product strategy.
• Proven experience leading complex transformation programmes.
• Track record of contributing to business development, proposals, or client account growth.

Responsibilities

• Lead Customer Experience transformation initiatives from research to journeys and future-state omnichannel experiences.
• Define transformation visions, strategic objectives, and operating models.
• Lead consulting engagements end-to-end with multidisciplinary teams, manage budgets and risks.

Skills

Customer Experience

Transformation

Strategy

Executive stakeholder

Education

Master's degree

Tools

B2B consulting

Job description

SQLI Netherlands seeks a Lead CX & Digital Transformation Consultant to partner with C-level and digital teams, shaping customer-centric strategies and driving measurable value. You will orchestrate multidisciplinary delivery, align service lines, and push for ambitious transformation programmes across enterprise accounts.

Fluent English is required; Dutch or French is a strong plus. The role combines strategic leadership with hands-on execution and opportunities to shape SQLI’s market