Senior Customer Solutions Engineer - Remote ISP SaaS

Academic Key; Netherlands; Remote; EUR 90,000 - 120,000; Full time

Job summary

Plume is seeking a Senior Customer Solutions Engineer to join our remote-capable team serving ISPs and enterprises from the Netherlands. You will translate business needs into technical solutions, lead PoC trials, and ensure deployment success across complex environments.

You will collaborate with product, engineering, and field teams to drive revenue, shape customer outcomes, and stay ahead in networking, cloud, and AI. Travel is >70% and you will operate in a global context.

Qualifications

• Experience in configuration and deployment of Wi-Fi, networking equipment, and cloud services.
• Strong understanding of SDN and wireless technologies and related products.
• Excellent written and oral communication, with a customer-focused mindset.

Responsibilities

• Engage with ISPs to understand technical and business requirements and demonstrate how Plume meets those needs.
• Conduct product demonstrations and manage PoC/field trials to show tangible benefits.
• Collaborate with internal teams to deliver solutions within customers' ecosystems (BSS/OSS, CRM, ticketing, AI).
• Drive revenue and support sales quotas through effective presentations and events.
• Provide feedback to product/engineering based on customer requirements and market trends.

Skills

Hands-on technical experience

Wireless networking

Cloud services

PoC demonstrations

Customer-facing

Communication skills

Education

BS/BA in relevant field

Tools

CWNA

CCNA

AWS Solutions Architect

Job description

Plume is seeking a Senior Customer Solutions Engineer to join our remote-capable team serving ISPs and enterprises from the Netherlands. You will translate business needs into technical solutions, lead PoC trials, and ensure deployment success across complex environments.

You will collaborate with product, engineering, and field teams to drive revenue, shape customer outcomes, and stay ahead in networking, cloud, and AI. Travel is >70% and you will operate in a global context.