Senior Customer Service Representative

AC WD McD; Amsterdam; On-site; EUR 30,000 - 42,000; Full time

Job summary

AC WD McD is seeking a customer service minded professional to be the primary interface for online and social media inquiries. You will ensure quality service for internal and external customers.

You will respond to inbound requests, apply appropriate communication techniques, quickly identify customer needs, and solve problems with sound business judgement in a fast-paced environment. If you thrive in a growth-oriented, enthusiastic team, this is for you.

Responsibilities

• Ensures quality customer service for internal and external customers
• Responds to incoming customer service requests
• Applies appropriate communication techniques to all situations
• Identifies and assesses customer's needs quickly and accurately
• Solves problems systematically with sound business judgement

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Responsible as the primary customer interface for online/social media inquiries.

• Ensures quality customer service for internal and external customers
• Responds to incoming customer service requests
• Applies appropriate communication techniques to all situations
• Identifies and assesses customer's needs quickly and accurately
• Solves problems systematically with sound business judgement

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!