Senior Consultant, Practice Management

Wolters Kluwer - Financial Services Solutions; Deventer; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid working model

Autonomy in portfolio management

Professional development resources

International working environment

Job summary

Wolters Kluwer - Financial Services Solutions in the Netherlands is seeking a Senior Consultant to own a portfolio of accounting firms, drive value from our Practice Management software, and identify growth opportunities. You will work autonomously with customers, influence product direction, and collaborate with sales, product, and support teams to deliver successful outcomes.

The role emphasizes customer success, retention, and commercial impact, with opportunities for leadership and

Qualifications

• Proven experience in a senior consulting, business consulting, or client-facing advisory role.
• Knowledge of the Dutch Tax & Accounting market.
• Experience supporting pre-sales activities and customer solution discussions.
• Strong project coordination and stakeholder management skills.
• Ability to translate customer business processes into software solutions.
• Excellent presentation, facilitation, and communication skills.
• Strong commercial awareness and customer-focused thinking.
• A self-starting, self-managing mindset with accountability.
• Fluency in Dutch and professional proficiency in English.

Responsibilities

• Lead the implementation and optimization of Practice Management software solutions for customers.
• Manage and develop relationships with a portfolio of accounting and tax professionals.
• Act as a strategic advisor, understanding customer business challenges and translating them into software solutions.
• Support Account Managers during pre-sales activities and customer engagements.
• Identify opportunities for upselling and expanding solution adoption within existing accounts.
• Facilitate customer workshops, presentations, demonstrations, and training sessions.
• Coordinate internal stakeholders and resources to ensure successful project delivery.
• Drive process improvement initiatives and support customers through change and transformation.
• Analyze market developments and customer needs within the Dutch Tax & Accounting sector.
• Partner with Product and Research teams to provide customer insights and influence product roadmaps.
• Support product testing and quality assurance activities prior to customer rollouts.
• Mentor and guide less experienced colleagues when needed.

Skills

Senior consulting

Dutch market knowledge

Pre-sales support

Project coordination

Translate business processes into tech

Presentation skills

Commercial acumen

Self-starter

Problem solving

English proficiency

Job description

About Wolters Kluwer & the Team

Wolters Kluwer is a global leader in professional information, software solutions, and services. We empower professionals in sectors such as healthcare, tax & accounting, finance, compliance, and legal to make informed decisions with confidence. By combining deep domain expertise with innovative technology, we help our customers navigate complexity, improve productivity, and achieve better outcomes. With colleagues and customers around the world, we foster a culture built on collaboration, innovation, continuous learning, and customer success. Within Wolters Kluwer, the Tax & Accounting division supports accounting firms with innovative software solutions that help them streamline operations, improve efficiency, and deliver greater value to their clients. As the industry continues to evolve through digital transformation, automation, and changing regulatory demands, we are committed to helping our customers stay ahead. Our Practice Management team plays a key role in this mission. Working closely with customers, product teams, sales, and support colleagues, we help accounting firms optimize their processes, maximize the value of our solutions, and successfully navigate change.

About the Role

As a Senior Consultant, you will act as a trusted advisor to accounting firms across the Netherlands. You will take ownership of a portfolio of customers, helping them maximize the value of our solutions while identifying opportunities for growth and innovation. This is a highly autonomous role for a self-starter who enjoys working directly with customers, taking the lead on complex projects, and influencing outcomes. Beyond implementation and consulting, you will have a direct voice in product development by sharing customer feedback and helping shape future enhancements. Success in this role means building long-term customer partnerships, preventing customer churn, identifying upsell opportunities, and ensuring successful adoption of both existing and new solutions.

What Will You Do?

• Lead the implementation and optimization of Practice Management software solutions for customers.
• Manage and develop strong relationships with a portfolio of accounting and tax professionals.
• Act as a strategic advisor, understanding customer business challenges and translating them into software solutions.
• Support Account Managers during pre‑sales activities and customer engagements.
• Identify opportunities for upselling and expanding solution adoption within existing accounts.
• Facilitate customer workshops, presentations, demonstrations, and training sessions.
• Coordinate internal stakeholders and resources to ensure successful project delivery.
• Drive process improvement initiatives and support customers through change and transformation.
• Analyze market developments and customer needs within the Dutch Tax & Accounting sector.
• Partner with Product and Research teams to provide customer insights and influence product roadmaps.
• Support product testing and quality assurance activities prior to customer rollouts.
• Mentor and guide less experienced colleagues when needed.

What Makes This Role Interesting?

• Own your customer portfolio and make a measurable impact on customer success and retention.
• Shape the future of our solutions by influencing product enhancements and roadmap decisions.
• Operate like an entrepreneur within your customer base, with a high degree of ownership, trust, and autonomy.
• Play a critical commercial role by supporting pre‑sales activities and uncovering growth opportunities.
• Combine strategy, consulting, and relationship management in one dynamic position.
• Work directly with decision‑makers and help customers achieve meaningful business outcomes.
• Contribute to the launch and adoption of innovative new products entering the market.
• Join a team where your expertise, ideas, and initiative truly matter.

Your Profile

• Proven experience in a senior consulting, business consulting, or client‑facing advisory role.
• Knowledge of the Dutch Tax & Accounting market.
• Experience supporting pre‑sales activities and customer solution discussions.
• Strong project coordination and stakeholder management skills.
• The ability to translate customer business processes into software solutions.
• Excellent presentation, facilitation, and communication skills.
• Strong commercial awareness and customer‑focused thinking.
• A self‑starting, self‑managing mindset with a high sense of accountability.
• Strong problem‑solving and organizational capabilities.
• Fluency in Dutch and professional proficiency in English.

What We Offer

• A full‑time position within an international, market‑leading organization.
• A hybrid working model combining flexibility with collaboration.
• The opportunity to work with a diverse team of professionals across multiple disciplines.
• Significant autonomy and ownership in managing your customer portfolio and projects.
• Exposure to strategic customer engagements, product innovation, and business growth initiatives.
• Continuous learning opportunities and access to professional development resources.
• Clear opportunities to grow into senior leadership, people management, or broader regional roles.
• The chance to make a visible impact on customers, products, and business outcomes.

Ready to Make a Difference?

We’re looking for a proactive, commercially minded consultant who enjoys taking ownership and building strong customer relationships. We’re enthusiastic about combining consulting expertise with customer impact, commercial acumen, and product influence.

For questions, please contact Anne-Lise Bosmans, Senior Talent Acquisition Partner ([e-mail]).

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in‑person interviews in our hiring process. Please note that use of AI‑generated responses or third‑party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.