Senior Configuration Technician II – Networking & OS Config

World Wide Technology; Schiphol; On-site; EUR 42,000 - 66,000; Full time

Benefits offered by this job

Bonus opportunities

Benefits

International environment

Job summary

World Wide Technology is seeking a Configuration Technician II for our Oude Meer, Netherlands location. You will perform production-level configurations and testing, following detailed engineering instructions and liaising with NAIC facilities.

You will troubleshoot multiple device types and open OEM cases when needed. Responsibilities include loading OS, licenses, firmware updates, and documenting processes.

Qualifications

• 3 years hands-on experience with router/switch, wireless and servers.
• Diagnoses problems, determines resolutions and implements effective solutions.
• Plans, organizes and manages resources to meet deadlines and standards.
• Develops technical reference documentation in accordance with standards.
• Communicates clearly to diverse audiences and logs information accurately.
• Leverages product knowledge to address customer needs and market trends.
• Ability to read engineering drawings and follow installation instructions.
• Ability to prioritize and work independently or in teams.

Responsibilities

• Troubleshoot vendor networking, wireless, telecom and collaboration devices.
• Troubleshoot core network storage and servers, or telecom products.
• Open and coordinate OEM cases with OEM engineers.
• Complete paperwork for reverse logistics, non-conformance and OEM cases.
• Lead troubleshooting for defective devices and systemic issues.
• Communicate with cross-functional teams and ensure compliance with standards.

Skills

Router/Switch

Wireless

Servers

English (Advanced)

Reading Engineering Drawings

Problem Solving

Technical Documentation

Independent / Self-starter

Team Collaboration

Tools

Networking hardware testing tools

OEM case handling tooling

Job description

World Wide Technology is seeking a Configuration Technician II for our Oude Meer, Netherlands location. You will perform production-level configurations and testing, following detailed engineering instructions and liaising with NAIC facilities.

You will troubleshoot multiple device types and open OEM cases when needed. Responsibilities include loading OS, licenses, firmware updates, and documenting processes.