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Neways Advanced Applications BV seeks a Senior CFT Lead to steer a multidisciplinary Customer Focus Team, align with internal stakeholders, and ensure delivery of customer-focused improvements. You will drive QLTC-S objectives and sustain strong customer relationships while coordinating with Account Management, MPTs, and CTs in a fast-paced high-tech environment.
You will lead planning, coaching, and execution of CFT activities, guiding team members and aligning product roadmap with customer
Senior CFT Lead: Lead a multidisciplinary Customer Focus Team at Neways Advanced Applications BV, driving collaboration and results for top clients in the high-tech industry.
As the Senior CFT Team, you lead the multidisciplinary team and are responsible for fulfilling customer demand by achieving the QLTC-S objectives according to the internally established meeting and reporting format. You operate at the intersection of the customer and the internal organization between People, Product, and Profit. You focus on collaboration, structure, and results, and represent the CFT both within Neways and to the customer. You work closely with the Account Manager, the Manufacturing Performance Teams (MPTs), and the Category Teams (CTs).
In the role of Senior CFT Lead we offer you a challenging position in a dynamic and healthy production environment. You will have the opportunity to make an important contribution to the development and growth of Neways.
Additionally, we offer you:
With your leadership, sharp insight, and connecting approach, you elevate the Customer Focus Team to a higher level. You know how to align different disciplines, set clear priorities, and maintain oversight—even under time pressure. You foster a team culture centered on ownership, collaboration, and results. Thanks to your leadership, communication flows smoothly, expectations are clear, and goals are achieved. In short: you are the driving force behind a strong and effective team.
In addition, you have:
As the Senior CFT Lead, you bring focus, direction, and structure to the team. You work according to the standardized meeting structures in our matrix organization and serve as the connecting link to other departments. You develop the processes and the people in your team, together with department heads, while maintaining oversight and ensuring everything runs smoothly for both the customer and the internal organization.
Further responsibilities include:
Neways serves customers in industries including defense, semiconductors, automotive and medical technology. An internal access and authorization procedure therefore forms part of the selection and onboarding process for all new employees. Depending on the role, additional authorization requirements may apply.