Senior Casemanager Headoffice

Rituals Cosmetics Enterprise B.V.; Amsterdam; On-site; EUR 75,000 - 95,000; Full time

Job summary

Rituals Cosmetics Enterprise B.V. in Amsterdam Head Office seeks a Senior Casemanager to lead the workability, absence management and sustainable employability agenda for employees.

You will act as the organisation's subject matter expert, guiding HR, managers and external partners, translating insights into practical policies and proactive interventions that support wellbeing and business continuity. This role combines strategic leadership with hands-on case management, data analytics and

Responsibilities

• Own and continuously develop the Head Office approach to workability, absence management and sustainable employability.
• Act as the senior SME on absence, reintegration and workforce health for HR leadership and managers.
• Lead and oversee complex workability and absence cases with compliant, wellbeing-focused solutions.
• Analyze absence trends and workforce health insights to inform strategic HR recommendations.
• Drive continuous improvement of absence processes, governance and manager capability.
• Establish partnerships with Occupational Health providers, UWV, legal specialists and external stakeholders.
• Lead initiatives promoting sustainable employability, early intervention and prevention.
• Influence decision-making with expert guidance on legal obligations and reintegration pathways.
• Design and deliver tools, frameworks and training for leadership in health and wellbeing topics.
• Collaborate across HR and the business to embed a proactive health and wellbeing approach.
• Contribute to development of health-related policies and strategic priorities for Head Office.

Job description

As Senior Casemanager, you will play a critical role in shaping and driving the health, workability and absence agenda for our Head Office employees in Amsterdam. You act as the organisation's subject matter expert for workability, absence management and reintegration, ensuring managers, employees and HR stakeholders receive expert guidance while safeguarding compliance, sustainable employability and business continuity.

In this role, you combine strategic leadership with operational excellence. You oversee complex workability and absence cases, advise senior stakeholders on health-related matters and translate workforce health insights into initiatives that strengthen organisational performance. You drive continuous improvement of absence practices, governance and reporting, ensuring a consistent and future-proof approach to employee health and wellbeing across Head Office.

Working closely with HR Advisory, HR Business Partners, Centres of Expertise, People Managers, Occupational Health providers and external specialists, you establish a compliant, data-driven and people-centred approach to health and employability. Through your expertise and influence, you help build an organisation where wellbeing, sustainable performance and proactive absence management are embedded in the employee experience.

Together, we create a healthy working environment where people can thrive, perform at their best and continue to grow with heart and soul.

In this role, you will:

• Own and continuously develop the Head Office approach to workability, absence management and sustainable employability.
• Act as the senior subject matter expert on absence, reintegration and workforce health, advising HR leadership, HR Business Partners and people managers on complex and sensitive cases.
• Lead and oversee complex workability and absence cases, ensuring sustainable and compliant solutions while balancing employee wellbeing and business needs.
• Analyse absence trends and workforce health insights, translating data into strategic recommendations for HR and business leadership.
• Drive continuous improvement of absence processes, systems, governance and manager capability to strengthen organisational effectiveness and employee experience.
• Establish and maintain strong partnerships with Occupational Health providers, UWV, legal specialists and external stakeholders to ensure effective case management and compliance.
• Lead initiatives that promote sustainable employability, early intervention and prevention, reducing absence risk and supporting organisational resilience.
• Influence and support decision-making by providing expert guidance on legal obligations, reintegration pathways and health-related workforce risks.
• Design and deliver tools, frameworks and training that strengthen leadership capability in managing health, wellbeing and absence-related topics.
• Collaborate across HR and the wider business to embed a proactive and preventative approach towards employee health, wellbeing and workability.
• Act as a key contributor to the development of health-related policies, standards and strategic priorities for the Head Office population.