Senior Azure SRE - AI-Driven SaaS Reliability Lead (Hybrid)

Topdesk-7; Delft; Hybrid; EUR 59,000 - 86,000; Full time

Job summary

TOPdesk is seeking a Senior Site Reliability Engineer to own the reliability of our Azure SaaS estate. You will define SLOs, reduce toil with automation, and improve platform resilience while balancing delivery speed.

In this role you will collaborate with cloud engineering and product squads, driving AI-native reliability practices, self-healing systems, and observability across data centers and regions. Hybrid work in the Netherlands is supported.

Qualifications

• 5+ years hands-on experience as Site Reliability/DevOps/Infrastructure Engineer in a production cloud environment (Azure).
• Fluent with SLOs, error budgets and reliability engineering practices.
• Strong observability skills with Grafana/Prometheus and incident response capabilities.

Responsibilities

• Define and own SLOs and error budgets across the Azure multi-cloud estate.
• Eliminate toil through self-healing automation and automation candidates.
• Harden CI/CD and progressive delivery to increase change velocity while protecting reliability.
• Lead incident response with blameless postmortems and durable fixes.
• Forecast capacity and cost across the multi-cloud estate to guide spend and scaling.

Skills

SRE experience 5+ years

Kubernetes

Python automation

Linux administration

Observability (Grafana/Prometheus)

Tools

Terraform

CI/CD tooling

Job description

TOPdesk is seeking a Senior Site Reliability Engineer to own the reliability of our Azure SaaS estate. You will define SLOs, reduce toil with automation, and improve platform resilience while balancing delivery speed.

In this role you will collaborate with cloud engineering and product squads, driving AI-native reliability practices, self-healing systems, and observability across data centers and regions. Hybrid work in the Netherlands is supported.