Senior Analyst Rewards, Data & Intelligence

Willis Towers Watson; Amstelveen; On-site; EUR 45,000 - 60,000; Full time

Job summary

Willis Towers Watson is seeking a candidate to support the Rewards Data Intelligence Practice, covering sales, marketing, client management, client survey support and compensation data analytics. You will help grow the unit's profitability by managing client participation and delivering compensation insights.

The role involves effective client relationships, data management, and collaboration with the multinational team to provide pay analyses and market insights.

Qualifications

• Good client relationship management with a focus on quality and service.
• Numerate with strong data analysis and interpretation.
• Proficient in MS Excel and PowerPoint.
• Experience in compensation data management or survey operations is advantageous.
• Self-sufficient in workload management and able to seek support as needed.
• Team player contributing to an inclusive, safe workplace.

Responsibilities

• Support compensation survey participation and client experience.
• Grow database participation and data robustness through client relationships.
• Assist in survey operations and marketing activities.
• Deliver rewards-based projects such as salary structure development and pay assessments.
• Support new business and ensure effective contracting with clients.
• Presentations and events for clients; provide pay assessments of roles.

Skills

Client relationship management

Quality and customer service

Data analysis

MS Excel

MS PowerPoint

Team player

Education

Bachelor degree in a numerate discipline

Job description

Description

The Team

• The Work & Rewards Business in WTW consists of three practices: Rewards Data and Intelligence(RDI), Executive Compensation & Board Advisory (ECBA) and Work, Rewards & Careers (WRC). RDI helps companies build a competitive compensation plan by conducting annual global industry sector surveys. ECBA is focused on the way in which companies can achieve their strategic objectives through their executives. The WRC practice is dedicated to effectively design, deliver and execute employee reward strategies and programs that lead to a significant business value for our clients.

• The WTW Rewards Data Intelligence Practice provides insight and advice to a large and diversified portfolio of clients that are headquartered mainly in Belgium, the Netherlands, Switzerland and the Nordic countries (we are organized as a multinational cluster). In addition, we partner with colleagues across the world daily to support our global and multinational clients. In our team,you will experience an international, diverse and inclusive environment, characterized by high energy and our professional excellence values. We offer you a very steep learning curve, and we expect you to create and grab opportunities whenever they arise.

The Role

The purpose of the role is to support our Rewards Data Intelligence Practice covering areas such as sales, marketing, client management, client survey support and compensation data analytics. The role will be assisting the growth and profitability of the unit by:

1. Managing and supporting clients through the participation process.

   1. Managing and expanding prospects and existing client relationships.

   2. Assisting in various aspects of the survey operations and marketing.

   3. Delivering rewards-based project work such as salary structure development, compensation and benefits reviews and pay assessments.

   4. Responsibilities will include:

   5. Supporting new and existing clients with compensation survey participation and an optimal overall experience.

   6. Growing database participation and data robustness by maintaining close relationships with clients and networks, and supporting industry product leaders

   7. Selling industry and country focused compensation/benchmark reports or other insights available in our portfolio. Ensuring effective contracting

   8. Building and maintaining client relationships, ensuring expectations are consistently met.

   9. Conducting and supporting client presentations and events

   10. Providing clients with pay assessment of roles.

   11. Supporting the generation of new business as part of the broader team and ensuring effective contracting

   12. Supporting compensation survey marketing, sales, and prospecting activities

   13. Providing project support to senior colleagues by researching, analyzing data, drafting reports and attending meetings.

Qualifications

The Requirements

• Good client relationship management skills with a dedication to quality and customer service

• Demonstrate natural ease and effectiveness when dealing with clients/colleagues at various levels of seniority.

• First-hand experience in compensation data management and/or survey operations is an advantage.

• To be self-sufficient and manage own workload, asking for support as needed. Independently handling routine client queries

• To be a good team player and support WTW’s ambition to be a safe, fair and inclusive place to work

• Good organizational skills; planning and organizing work efficiently, managing multiple priorities.

• Experience in data management (gained through the management of an HR system or pay review processes or similar) or experience through survey or compensation consulting.

• Being numerate with good data analysis and interpretation skills

• Good practical experience with MS Excel and PowerPoint

• Bachelor Degree in a numerate discipline or equivalent experience

• Fluent in English.Dutch and/or French is a plus. Excellent written and oral communication skills in English

• Location: Multinational Cluster

• Interested?

• We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [e-mail]