Senior 3rd-Line IT Architect & Automation Engineer

Next-Link; Deventer; On-site; EUR 65,000 - 90,000; Full time

Job summary

Next-Link in Deventer, Netherlands seeks a 3rd-Line IT Architect & System Administrator to be the trusted technical expert for SME clients. You’ll step in when 1st- and 2nd-line support reach limits, designing, standardizing, and automating modern IT environments across 20 client sites.

You’ll own complex incidents, drive infrastructure projects, implement automated workflows with PowerShell, and manage vendor relationships with Fortinet, Microsoft, and HPE.

Qualifications

• Experience in third-line IT support and complex incidents.
• Experience with designing and implementing infrastructure and cloud projects.
• Knowledge of cybersecurity and compliance frameworks such as NIS2, CyFun and ISO 27001.

Responsibilities

• Escalations & Diagnostics: Take ownership of complex third-line incidents across firewalls, AD/DNS, endpoint security, and Microsoft 365, applying structured root-cause analysis rather than trial-and-error troubleshooting.
• Projects & Architecture: Design, plan, and deliver infrastructure and cloud projects, including GPO-to-Intune migrations, cloud-only transitions, server upgrades, and SharePoint implementations.
• Automation & Optimisation: Build PowerShell scripts and improve operational workflows using RMM/PSA platforms, APIs, and AI integrations to reduce manual effort and increase efficiency.
• Lifecycle & Vendor Management: Proactively identify hardware and software lifecycle requirements up to 12 months in advance, while maintaining direct relationships with key vendors such as Fortinet, Microsoft, and HPE.
• Security & Compliance: Translate frameworks and requirements such as NIS2, CyFun, and ISO 27001 into practical technical controls, and communicate recommendations clearly to both technical teams and C-level stakeholders.

Skills

Root-cause analysis

Ownership

Clear communication

Problem solving

Tools

Fortinet

Microsoft 365

HPE

Intune

PowerShell

NinjaOne

HaloPSA

VMware ESXi

Job description

Next-Link in Deventer, Netherlands seeks a 3rd-Line IT Architect & System Administrator to be the trusted technical expert for SME clients. You’ll step in when 1st- and 2nd-line support reach limits, designing, standardizing, and automating modern IT environments across 20 client sites.

You’ll own complex incidents, drive infrastructure projects, implement automated workflows with PowerShell, and manage vendor relationships with Fortinet, Microsoft, and HPE.