SAP QM Application Consultant

Refresco; Rotterdam; On-site; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Annual bonus

Company pension

28 days holiday

Professional development

OpenUp access

Office in Rotterdam

Commuting allowance

Team events

Job summary

Refresco is seeking an SAP QM Application Consultant to own and optimize Quality and Manufacturing processes across our global operation.

You will manage incidents, drive improvements, and collaborate with stakeholders and partners on SAP QM, S/4HANA, and related applications to ensure stable, efficient systems.

Qualifications

• Bachelor’s or Master’s degree or equivalent professional experience.
• Minimum of 5 years of experience in Application Consulting or Functional Consulting.
• Strong hands-on experience with SAP Quality Management (QM).
• Experience with SAP S/4HANA.
• Solid understanding of Manufacturing and Quality business processes.
• Experience with SAP PP-PI is a strong advantage.
• Basic knowledge of ABAP and debugging is a plus.
• Familiarity with ITIL-based service management.
• Excellent communication skills in English; other European languages are an advantage.

Responsibilities

• Take ownership of incidents within your application domain and perform root cause analysis.
• Coordinate with internal teams and external L2/L3 support partners to ensure SLAs are met.
• Participate in incident escalations to restore business continuity when required.
• Analyse business requirements and translate them into functional solutions.
• Advise on the optimal use of standard SAP functionality.
• Create and review functional specifications, impact assessments, and test scenarios.
• Configure SAP QM solutions or coordinate implementation with external partners.
• Support technical discussions and perform unit testing.
• Validate UAT results and ensure successful production implementation.
• Ensure proper documentation and a smooth handover to support teams.
• Contribute to projects as a functional consultant, system configurator, testing specialist, or go-live & hypercare support.

Skills

SAP QM

S/4HANA

Manufacturing processes

QA processes

ITIL

Stakeholder management

English communication

Education

Bachelor's or Master's degree

Tools

ABAP basics

Debugging

Job description

About The Role

As SAP QM Application Consultant, you are the internal expert responsible for applications supporting our Manufacturing and Quality processes. While your primary focus is SAP Quality Management (QM), you will also work with applications beyond SAP to support business-critical processes across our manufacturing landscape.

You take end-to-end ownership of your application domain—from resolving incidents and implementing enhancements to contributing to strategic projects. Working closely with business stakeholders, fellow Application Consultants, and external partners, you ensure our applications remain stable, efficient, and aligned with business needs.

This is a role where you will combine functional expertise, business partnering, and continuous improvement to help drive operational excellence across Refresco’s international manufacturing organization. Your role is built around three core responsibilities: application ownership & support, continuous improvement and project delivery.

What You Will Be Doing

• Take ownership of incidents within your application domain and perform root cause analysis.
• Coordinate with internal teams and external L2/L3 support partners to ensure agreed service levels are met.
• Participate in incident escalations to restore business continuity when required.
• Analyse business requirements and translate them into functional solutions.
• Advise on the optimal use of standard SAP functionality.
• Create and review functional specifications, impact assessments, and test scenarios.
• Configure SAP QM solutions or coordinate implementation with external partners.
• Support technical discussions and perform unit testing.
• Validate User Acceptance Testing (UAT) results and ensure successful implementation into production.
• Ensure proper documentation and a smooth handover to support teams.
• Contribute to projects as a functional consultant, system configurator, testing specialist, or go-live & hypercare support team member.

What You Will Bring

• Bachelor’s or Master’s degree, or equivalent professional experience.
• Minimum of 5 years of experience in Application Consulting or Functional Consulting.
• Strong hands-on experience with SAP Quality Management (QM).
• Experience with SAP S/4HANA.
• Solid understanding of Manufacturing and Quality business processes.
• Experience with SAP PP-PI is considered a strong advantage.
• Basic knowledge of ABAP and debugging is a plus.
• Familiarity with ITIL-based service management.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent communication skills in English; additional European languages are an advantage.
• Comfortable working in an international and continuously evolving environment.

Do want to see your drinks on every table?

What We Offer You

At Refresco, we believe that your work should be rewarding, both professionally and personally. That’s why we offer you:

• Competitive pay with eligibility for an annual bonus
• No personal pension contribution – your pension is fully paid by Refresco
• 28 days of holiday (based on full-time employment) to recharge and enjoy your time off
• Continuous opportunities to develop yourself, with access to tailored courses, interactive e-learnings,
• Free access to OpenUp for you and your family members, supporting mental well-being and personal development
• A modern office nearby the vibrant city of Rotterdam
• Fun and connection through regular events organized by our enthusiastic Fun Committee
• Opportunities for professional development and training to help you grow in your career
• An NS Business Card or commuting allowance, making your journey to the office more convenient
• Memorable moments together, from our weekly shared Thursday lunches to annual events like Wellbeing Week, the Christmas dinner, and our Holding trip.
• A culture shaped by our core values: entrepreneurial, passionate, agile, responsible and excellent.

Important to know: We are currently unable to offer relocation support for this position. Candidates must be based locally in The Netherlands.