Sales Support Employee | (French Speaking)

Innoveins Seed Solutions; Venlo; On-site; EUR 28,000 - 42,000; Full time

Job summary

Innoveins Seed Solutions in Venlo, Netherlands, seeks a Sales Support Employee (French Speaking) to handle inquiries, quotations, and CRM data. The role requires coordinating with research and operations to ensure timely responses and accurate order processing on-site in Venlo.

You will support the sales team with presentations and proposals, manage documentation, and monitor customer satisfaction through proactive communication. Fluency in French and English is essential.

Qualifications

• Strong customer-facing abilities in fast-paced environments.
• Fluency in French and English; Dutch is an advantage.
• Prior experience in sales support, inside sales, or customer service.
• Ability to work accurately with CRM systems and standard office software.
• Organized, detail-oriented, and able to handle multiple requests.

Responsibilities

• Handle incoming inquiries from French-speaking clients.
• Prepare quotations and maintain accurate client records in CRM.
• Coordinate with research and operations for timely responses.
• Process orders and follow up on ongoing projects.
• Assist with sales presentations and proposals.
• Support general administrative tasks and improve internal processes.

Skills

French language proficiency

Customer-facing skills

Interpersonal & communication

Sales support experience

CRM systems experience

Office software proficiency

Multitasking & deadline management

Education

Bachelor-level education in business/administration/agriculture

Tools

CRM systems

MS Office

Job description

Company Description Innoveins Seed Solutions is a research-focused partner in seed technology, serving the seed industry, agrochemical companies, and technology suppliers. The company provides specialized research services to test seed coatings, agrochemical and biochemical seed treatments, priming methods, seed sorting equipment, and seed phenotyping. As a joint venture with Botany B.V., Innoveins Seed Solutions benefits from more than 15 years of experience in agricultural and horticultural research services. The organization is closely connected to Innoveins R&D activities, offering innovative and science-driven solutions to its partners. Team members work in a collaborative environment that supports applied research and practical results for clients.

Role Description The Sales Support Employee (French Speaking) is a contract, on-site role based in Venlo, supporting the commercial and customer-facing activities of Innoveins Seed Solutions. In this position, the employee handles incoming inquiries from French-speaking clients, prepares quotations, and maintains accurate customer and project information in the CRM system. The role involves coordinating with the research and operations teams to ensure timely responses, order processing, and follow-up on ongoing projects. Daily tasks include managing customer documentation, supporting the sales team with presentations and proposals, and monitoring customer satisfaction through proactive communication. The employee also assists with general administrative tasks related to sales, contributes to improving internal processes, and helps ensure a professional and responsive customer experience.

Qualifications

• Strong customer-facing abilities, including Customer Support, Customer Service, and Customer Satisfaction skills.
• Excellent Interpersonal Skills and Communication skills, with fluency in French and proficiency in English; Dutch language skills are an advantage.
• Prior experience in sales support, inside sales, or customer service, preferably within a technical, scientific, or agricultural environment.
• Ability to work accurately with CRM systems, documentation, and basic office software (e.g., MS Office or similar tools).
• Organized, detail-oriented, and able to manage multiple requests and deadlines in a fast-paced setting.
• Collaborative mindset with the ability to work effectively in cross-functional teams and adapt to changing priorities.
• Relevant vocational or bachelor-level education in business, administration, agriculture, or a related field is preferred.