Sales Support Coordinator Retail

Alpine Hearing Protection; Utrecht; On-site; EUR 27,000 - 36,000; Full time

Benefits offered by this job

Salary 2,400–3,200 EUR gross/month

Work-from-home budget for hybrid setup

Training budget and GoodHabitz access

Team outings and events

Festival tickets

Job summary

Alpine Hearing Protection is seeking a Sales Support Coordinator Retail to act as the operational backbone for our key retail accounts across Europe. You will manage orders, product data, forecasts and promotions to keep the sales engine running smoothly for the Netherlands, Belgium, the Nordics, Germany, France and beyond.

You’ll collaborate with regional sales, marketing, supply chain and finance teams, analysing performance, updating forecasts, and supporting campaigns to drive growth.

Qualifications

• Bachelor's degree in business, commercial economics or supply chain.

Responsibilities

• Prepare, check and process quotes, orders and contracts for our retail partners.
• Analyze sales and sell-out figures, and build clear reports for the sales team and management.
• Support promotions and retail campaigns, from planning to execution, together with marketing and supply chain.
• Help improve and simplify our sales processes as we scale.

Skills

Organised and precise

Commercial mindset

Teamwork

Customer focus

Education

Bachelor's degree in business or related

Tools

Excel

ERP systems

CRM systems

Job description

Do you love the pace of retail, and are you the person who makes sure nothing slips through the cracks? As our Sales Support Coordinator Retail, you're the operational backbone behind our key retail accounts across Europe. You keep orders, product data, forecasts and promotions running smoothly, so our Key Account Managers can focus on growing the business.

What you'll do

You report to our Regional Sales Director and work closely with the Key Account Managers in the retail team. You'll support an international sales team covering the Netherlands, Belgium, the Nordics, Germany, France and beyond, so no two days are the same. Day to day, you'll also work with marketing, supply chain and finance.

Keep our key accounts running smoothly

• Prepare, check and process quotes, orders and contracts for our retail partners.
• Manage item and price data in our internal systems and retailer portals, so product information is always accurate and up to date.
• Keep track of deadlines and follow up on open actions with internal teams and customers.

Turn data into action

• Analyse sales and sell-out figures, and build clear reports for the sales team and management.
• Spot trends and opportunities in the data, and suggest concrete actions to the account team.
• Update our logistics forecasts and flag changes to supply chain on time, so shelves stay stocked.

Bring campaigns to life

• Support promotions and retail campaigns, from planning to execution, together with marketing and supply chain.
• Coordinate samples and materials for customers, trade fairs and sales presentations.

Make us better every day

• Help improve and simplify our sales processes as we scale.

What success looks like after 6 months: you know our key accounts and systems inside out, orders and product data run without errors, and the account team relies on your reports to make decisions.

What we offer

At Alpine, you join a purpose-driven, international team in the booming hearing protection market. We combine a professional scale-up spirit with a young, passionate crew. We work hard, learn fast and celebrate our wins together. We're B-Corp certified and committed to people and planet. Your ideas are heard, and your work matters.

• A salary of €2.400 – €3.200 gross per month, depending on experience, plus holiday allowance.
• Room to grow, for example into a Account Manager role, with a generous training budget and access to GoodHabitz.
• A work-from-home budget for your hybrid set-up.
• Legendary team outings: sailing trips, overnights and Christmas parties.
• Free tickets to festivals and events where Alpine is present.
• Company workouts and a free lunch twice a week at our new office on the Europalaan in Utrecht.
• Solid pension plan.

Who you are

• You have a bachelor's degree, for example in business, commercial economics or supply chain.
• You have 0–3 years of experience in sales support, customer service or a similar role. A traineeship or internship at an FMCG or retail company is a big plus.
• You're organised and precise: you keep the overview, set priorities and catch errors before others do.
• You think commercially and look for solutions, not problems.
• You're comfortable with numbers and strong in Excel (pivot tables, lookups). Experience with ERP or CRM systems is a plus.
• You communicate clearly and warmly, by phone, email and in person.
• You speak and write Dutch and English fluently.
• You enjoy teamwork and switch easily between sales, marketing and supply chain.

About Alpine

More than a billion people worldwide are at risk of hearing damage. At Alpine, we're on a mission to change that. We design, develop and distribute high-quality hearing protection that lets people enjoy life, safely. You'll find our products at leading drugstore chains, supermarkets and retailers across the Netherlands, Belgium, the Nordics, Germany, France, USA and beyond. Our goal? To become the #1 hearing protection brand worldwide.

At Alpine Hearing Protection, we are committed to building an inclusive and equitable workplace where everyone feels valued, respected, and empowered to succeed. We welcome applicants of all backgrounds, experiences, identities, and abilities, and believe that diverse perspectives make us stronger as a team.