Sales & Operations Support Intern - Internship/meewerktstage

Chanel, Inc.; Amsterdam; On-site; EUR 24,000 - 34,000; Full time

Job summary

Chanel is seeking a 40h/week Sales Associate in Amsterdam to support sales and the overall customer experience. The role involves assisting the fashion advisor, serving both local and international clients, and participating in pre-collection training.

Applicants should be available for weekend shifts and be ready to relocate for an interview. Chanel values inclusivity, development opportunities, and a high-quality boutique experience, with candidates currently eligible to work in the

Qualifications

• MBO-4 or Bachelor’s degree required.
• Fluent in English or Dutch, with strong communication skills.
• Attention to detail and customer-focused mindset.
• Ready to relocate to Amsterdam for the interview.

Responsibilities

• Sales support on the shop floor and back-office tasks.
• Guarantee excellent customer experience for local and international clients.
• Support fashion advisor on the floor during service.
• Participate in training before each new collection launch.
• Assistance with stock, transfers, and boutique operations.
• Ensure smooth processing of after-sales requests.

Skills

Fluent in English

Fluent in Dutch

Strong communication skills

Attention to details

Education

MBO-4 or Bachelor's degree

Job description

Tasks and responsibilities

• Sales support
• Guarantee the excellence of the customer experience
• Support fashion advisor on the floor
• Provide the best services to our local and international clients
• Take part of the "Message mode" training before each new collection launch
• Operational support
• Manage back-office supplies (packaging, drinks, stationary, uniforms…)
• Support our Visual Merchandiser to ensure boutique display
• Follow-up ongoing request for after-sales services
• Support our stock manager: goods receptions and expeditions, inventories
• Help implementing some new stock optimizations
• Manage transfers in between boutiques

Profile

• MBO-4 or Bachelor's degree
• Fluent in English or Dutch
• Strong communication skills
• Attention to details

You are available 40h / week and during the week-ends

Please be ready to move to Amsterdam for an interview

Should we see a match, we would like to get to know you better

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.

We only accept applications from candidates who are currently eligible to live and work in the Netherlands.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.