Sales Advisor

Longchamp; Rotterdam; On-site; EUR 21,000 - 29,000; Part time

Benefits offered by this job

Lunch allowance

Transport reimbursement

Exclusive discounts

Professional development

Mental health support

Sports memberships

Sustainable mobility perks

Job summary

Longchamp, a family-owned luxury house, seeks a Sales Advisor in Rotterdam Bijenkorf to deliver exceptional client experiences. You will welcome clients, build loyalty, maintain brand presentation, and support store operations with energy and authenticity.

The role requires at least 2 years in luxury fashion retail, fluency in Dutch and English, and knowledge of clienteling tools and KPIs. Flexible contract 30–38 hours per week.

Qualifications

• Minimum 2 years of experience in luxury or fashion retail.
• Proven ability to use clienteling tools and track KPIs.
• Strong interpersonal and communication skills with a sales-driven mindset.
• Polished image and presentation aligned with luxury standards.
• Fluency in Dutch and English (additional language a plus).

Responsibilities

• Proactively welcome and guide clients to discover the Brand and its products.
• Listen to client needs to maximise sales while delivering impeccable service.
• Build and maintain lasting client relationships through personalised follow-up and exclusive services.
• Develop and manage a client database to strengthen engagement and loyalty.
• Contribute to store operations including cashiering, stock, and merchandising.

Skills

Luxury fashion retail

Clienteling

Sales-driven

Excellent presentation

Dutch & English fluency

Tools

Clienteling tools

Job description

Joining Longchamp means becoming part of a world-renowned family business with over 70 years of history and innovation.

To strengthen our presence at Bijenkorf Rotterdam, we are recruiting a Sales Advisor for our team of 3 people. Reporting to the Store Manager, your main role will be to deliver an exceptional client experience while representing the Longchamp brand with energy and authenticity.

By joining our team, you will help perpetuate our heritage of excellence in craftsmanship while contributing to ambitious, innovative projects.

This position is offered on a flexible contract ranging from 30 to 38 hours per week, depending on availability and profile.

Your main responsibilities

1. Client experience, clienteling and loyalty

• Proactively welcome and guide clients in discovering the Brand and its products
• Listen attentively to client needs to maximise sales while ensuring sincere and impeccable service
• Build and maintain lasting client relationships through personalised follow-up and exclusive services
• Develop and manage a client database using digital tools to strengthen engagement and foster long-term loyalty

2. Store operations

• Contribute to the smooth daily running of the store (cashiering, stock, merchandise flow, etc.)
• Ensure impeccable presentation of the concession in line with luxury standards
• Participate in Visual Merchandising updates in line with guidelines
• Support back-office tasks (inventories, replenishment, product transfers, etc.)

3. Brand ambassador role

• Embody Longchamp's values of energy, authenticity, and excellence every day
• Deliver a unique and memorable experience to every client

What you bring to the table

• At least 2 years' experience in luxury or fashion retail
• Knowledge of retail KPIs and ability to use clienteling tools
• Strong interpersonal and communication skills with a sales-driven mindset
• Excellent presentation and polished image consistent with luxury retail standards
• Fluency in Dutch and English (an additional language is a plus)

What we offer

• A competitive benefits package including lunch allowance and reimbursement of public transport costs
• Exclusive perks as part of a Fashion House: attractive discounts on our collections
• Professional development with recognition for the quality of our retail training
• An inclusive and dynamic working environment within a family-owned international company
• Well-being initiatives such as access to mental health support and sports memberships
• Additional performance-related incentives and sustainable mobility perks