Sales Operations & Office Administrator- Netherlands

Pacaya HR Experts; Amsterdam; On-site; EUR 42,000 - 64,000; Full time

Job summary

Pacaya HR Experts in Amsterdam seeks a highly organized Sales Operations & Office Administrator to be the operational backbone of our European hub, coordinating between local sales teams, clients, and global HQ. You will own CRM management, commercial admin workflows, contract compliance, onboarding, invoicing, and office logistics, ensuring data integrity and smooth processes.

The role requires 3-5 years in sales operations or related admin, fluency in Dutch and English, and strong

Qualifications

• 3–5 years of proven experience in Sales Operations, Contract Administration, Office Management, or a similar senior commercial-administrative role.
• Native or near-native fluency in Dutch and English (written and spoken).
• High proficiency in Excel/Google Sheets (Pivot Tables, VLOOKUP) and adaptability to CRM environments.
• Willingness to work full-time on-site at the Amsterdam office (40 hours/week).

Responsibilities

• Build and maintain the regional CRM database with 100% data integrity across the sales pipeline.
• Handle commercial-financial administrative workflows, including sales orders, invoicing, and liaison with finance.
• Act as the operational liaison post-sale: contract follow-up, onboarding docs, and scheduling client meetings.
• Streamline administrative processes for local sales to align with HQ standards.
• Oversee day-to-day office administration, vendor management, and local procurement.

Skills

Dutch language

English language

Attention to detail

Organizational skills

Communication skills

Tools

Excel

Google Sheets

CRM systems

Job description

We are seeking a highly organized and proactive Sales Operations & Office Administrator for a global leader in advanced Battery Energy Storage Systems (BESS) and AI-driven energy management. The company enables commercial electricity consumers to lower carbon emissions and optimize energy costs through modular battery technologies.

In this role, you will serve as the operational backbone of the strategic European hub in Amsterdam. You will bridge the gap between local sales teams, corporate clients, and global headquarters—taking full ownership of CRM management, commercial administrative workflows, client contract compliance, and local office logistics.

Key Responsibilities

• Sales Operations & CRM Custodian: Build and maintain the regional CRM database, ensuring 100% data integrity across the entire sales pipeline.
• Commercial Coordination & Invoicing: Handle commercial-financial administrative workflows, including sales order processing, issuing invoices, and liaising with the global finance team.
• Contract Compliance & Client Onboarding: Act as the operational liaison post-sale, following up on contract execution, collecting mandatory onboarding documentation, and scheduling client meetings.
• Sales-to-HQ Bridge: Streamline administrative processes for the local sales team to drive commercial growth while ensuring alignment with global HQ standards.
• Office & Logistics Management: Oversee day-to-day office administration, including vendor management, local procurement, and logistics for client site visits or company events.

Why You’ll Love This Role

• Core Operational Impact: Hold a pivotal role that connects local European commercial expansion with global corporate management.
• Dynamic & Diverse Focus: Enjoy a varied responsibility set covering sales enablement, financial admin, and office management.
• Innovative Industry: Join a high-growth energy-tech company dedicated to sustainability and smart energy management.

Requirements

• Experience: 3–5 years of proven experience in Sales Operations, Contract Administration, Office Management, or a senior commercial-administrative role.
• Financial Literacy: Proven experience handling sales orders, invoicing, and coordinating financial administrative data.
• Languages: Native or near-native fluency in both Dutch and English (written and spoken) is strictly mandatory.
• Technical Skills: High proficiency in Excel/Google Sheets (Pivot Tables, VLOOKUP) and rapid adaptability to CRM environments.
• Workplace Presence: Ability to work full-time on-site at the Amsterdam office (40 hours/week).

Personal Attributes

• Outstanding attention to detail and rigorous organizational skills.
• Proactive "can-do" mindset with strong initiative.
• Excellent interpersonal and communication skills for multi-stakeholder coordination.