Sales Operations Coordinator

Zero Motorcycles Inc.; Alkmaar; On-site; EUR 40,000 - 60,000; Full time

Job summary

Zero Motorcycles Inc. is seeking a commercially minded Sales Coordinator to support wholesale expansion across Europe, the Middle East and Africa, bridging sales operations and administration.

You will own hands-on order fulfillment, CRM/SAP workflows, dealer outreach, and reporting, while collaborating with Country Managers to align priorities and drive international growth in the EV mobility space.

Qualifications

• Experience in sales support, commercial administration or business development.
• Advanced Excel; experience with Salesforce and SAP preferred.
• Highly organized with attention to detail and a proactive attitude.

Responsibilities

• Manage full sales order fulfillment from order release through delivery in ERP/CRM.
• Handle sales documentation and vehicle registration processes (e.g., RDW, VWE) within SLAs.
• Maintain pipeline visibility with Country Managers and track commercial opportunities in CRM.
• Proactively outreach to dealers, distributors, and commercial partners to promote wholesale campaigns and inventory.
• Support Sales and Marketing during peak seasons, market campaigns and product launches.
• Maintain sales dashboards and provide data-driven input for forecasts and planning.

Skills

Sales support

Order management

Account coordination

Problem solving

Proactive attitude

Tools

Salesforce

SAP

Excel

Job description

We are seeking a commercially minded, highly organized Sales Coordinator to support our wholesale expansion across EMEA. Positioned at the intersection of sales operations and administration, you will keep our sales engine running smoothly.

In this role, you will handle hands-on order fulfillment and documentation while proactively engaging with dealers, maintaining sales pipelines, and helping align priorities across our international sales teams. In addition you'll take a lead role handling more complex orders and act as a first point of contact for the Sales Operations team.

Key Responsibilities

1. Administration & Operations

• Manage the full sales order fulfillment process from order release through delivery, ensuring high accuracy in ERP and CRM systems.
• Handle sales-related documentation, credit/debit notes, and vehicle registration processes (e.g., RDW, VWE) within defined SLAs.
• Serve as an internal operational contact for commercial, system, and procedural questions, helping track team priorities and flag potential workflow bottlenecks.
• Collaborate with Country Managers to maintain pipeline visibility and track commercial opportunities in the CRM.
• Conduct proactive outreach to dealers, distributors, and commercial partners to promote wholesale campaigns, available inventory, and ex-company vehicles.
• Support Sales and Marketing teams during peak seasons, market-specific campaigns, product launches, and dealer engagement initiatives.

3. Reporting & Business Insights

• Maintain sales dashboards tracking lead conversion, pipeline status, and overall commercial activity.
• Provide data-driven input during weekly sales meetings to support forecast accuracy and planning.

What You Bring

• Experience: Demonstrated background in sales support, commercial administration, or business development (lead qualification, order management, account coordination).
• Technical Skills: Advanced proficiency in Microsoft Office (Excel, Word). Working knowledge of CRM platforms (Salesforce) and ERP systems (SAP) is strongly preferred.
• Soft Skills: Highly organized with exceptional attention to detail, strong problem-solving abilities, and a proactive, "get-it-done" attitude.
• Industry Interest: A genuine passion for electric vehicles, powersports, or sustainable mobility is a definite advantage.
• Languages: Professional fluency in English & Germanis required. Additional European languages are a strong plus.

Why Join Us?

• Impact & Growth: Shape the future of EV mobility in an international company growing by an average of 30% annually.
• Culture: A diverse, multicultural work environment spanning 15+ nationalities with an open-door policy, regular team events, Friday socials, and collaborative spirit.
• Rewards: A competitive salary and benefits package, along with opportunities to represent Zero Motorcycles at regional and international trade shows and industry events.