Sales Manager

Sibelco; Itteren; On-site; EUR 70,000 - 110,000; Full time

Job summary

Sibelco Maastricht is seeking a Sales Manager to drive maximum profitable growth across the regional sub-area. You will manage key accounts, identify new opportunities, and lead pricing and contract negotiations while coordinating with product marketing and technical sales to accelerate market development.

You will build market intelligence, visit customers, and implement sales plans to achieve targets and sustain long-term customer relationships across industries served by Sibelco.

Qualifications

• Extensive B2B industrial sales experience is required.
• Strong relationship-building with customers and partners is essential.
• Ability to develop and execute regional sales plans and strategies.

Responsibilities

• Regularly visit customers in the designated area to maintain and grow the portfolio.
• Set prices and payment terms in line with regional policies; negotiate multi-year contracts.
• Develop and implement sales tactics, market understanding, and distribution channel strategies.
• Achieve budgeted sales targets and manage receivables and terms with customers.
• Coordinate with Credit Managers on financials and terms; follow up on payments to minimize delinquencies.
• Collaborate with Product Marketing and Technical Sales for new developments and opportunities.

Skills

Key Account Management

Sales Strategy

Negotiation

Pricing & Terms

CRM & Data Analysis

Market Intelligence

Tools

CRM systems

ERP

Job description

Sales ManagerLocation:Maastricht Op De Bos OfficeAt Sibelco, we advance life through materials.For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our work powers progress across industries as diverse as glass, ceramics, construction, coatings, polymers, and water purification. Beyond our materials, we’re proud of our commitment to sustainability, innovation, and empowering people from all walks of life to thrive and make a meaningful impact.Are We the Perfect Match?At Sibelco, we believe building a successful career is a two-way journey. We’re looking for individuals who share our values and vision, just as much as you’re seeking a company that aligns with your aspirations. Together, we can shape the future.Job Description:Job Purpose:The Sales Manager will be responsible to achieve maximum profitable growth and sales objectives (volume, Net Sales and Gross Margin) in line with Sibelco’s vision, strategic objectives and policies in the geographic sub-regional area assigned. The Sales Manager is fully responsible for the sales of Sibelco group products, coming from plants across the globe, within his/her geographic sub-region. The Sales Manager is responsible to identify new sales opportunities, commercialize new products and develop sales into new applications in cooperation with the Technical Sales Manager. The Sales Manager understands the market and key players active in the sub-region and builds the necessary market intelligence to retain and extend the Customer portfolio.Responsibilities:Customer and Key Account Management:Regular visit to customers in the area of responsibility.• Visit existing customers to maintain healthy customer relationship andgrow wallet share• Visit potential customers to develop new sales.• Writing accurate visit reports for all visits and telephone calls.• Keep customer data updated in CRM and other databases.• Key account management for key accounts assigned and major accountsincluding internal coordination with sales managers in other sub-regionsPricing:Set prices and payment terms in line with Sibelco’s pricing and paymentstructures for the region and application.• Apply pricing policy as implemented for the department, suggestmodifications where needed. Negotiate price increases as targeted inbudget.• Follow management guidelines on Pricing. Negotiate with management ifrequired prices settings are out of line prior to committing to customer.Negotiate (multi-year) contracts.• Coordinate with Credit Managers to investigate customer’s financialsituation in order to offer/set the right payment terms in line with creditrisk policies. Follow up on customer payments and minimize overdueswhen escalated by Credit Managers.Sales Strategy:Formulate and implement sales tactics including price, product anddistribution channels to develop new and existing markets• Develop thorough understanding of the assigned market (follow upfairs / exhibitions as a visitor). Market understanding includescustomer needs, competitors, trends, impact of local legislation etc.• Develop and achieve budgeted sales targets• Commercial work for customers and prospects: contacts, visits,samples, offers, sales.• Achieve financial targets from commercial perspective (Receivables,payment terms).• Handling complaints: manage customer relationship, reduce claims.• Manage distribution channels: identify best channel for respectivemarkets, develop and maintain best distribution channel.• Initiate and assure commercial follow up of development projectswith customers and prospects. Call on technical support if/whereappropriate.• Follow guidelines on pricing implementation and strategy• Collaborate and coordinate with the Product Marketing Manager toexecute specific product sales strategies• Identify new opportunities and involve the technical sales managerfor new developments.• Visit customers and potential customers, analyse new opportunitiesto get the highest value out of it.• Formulate and implement the sales territory plan in coordinationwith the Marketing Manager / Commercial VP• Follow up distribution channels in order not to lose track/knowledgeof the markets.• Share successes throughout Sibelco.Realize growth:• Represent Sibelco products in the market• Take initiative for promotional activities, exhibiting at fairs,dedicated commercial efforts (in coordination with Technical salesand Marketing).• Implement customer value proposition• Support sales and collaborate with sales managers focused on otherapplications and sub-regionsSupport E2E supply chain:Provide operations and supply chain with on time information to schedulethe activities for the short/medium/long term period• Be active and initiate internal development meetings with operations tomake sure mass balance and other critical local issues are considered inbusiness growth projects (Sales and Production meetings).• Undertake sales initiatives and join plant coordination meetings to optimizeplant mass balance and plant gross marginSafeguard competitiveness:Mapping competition and identifying their strengths and weaknesses.• Provide info about competitions.• Collect samples to analyze new products from competition.Competencies:Business Acumen:• Knows Sibelco’s business and how Sibelco operates• Understands the role and interrelationship of each function and how eachadds value to Sibelco• Leads and aligns teams to the achievement of goals and objectives• Understands market and competition, flags trends and challenges forSibelco Senior leadership’s attentionDecision Making:• Defines and frames situations clearly, identifies potential root causes andmakes timely recommendations and decisions based on accurate and reliableanalysisPlanning & Prioritizing:• Accurately determines the complexity of tasks and projects and requiredresources• Breaks down projects or assignments into different steps (group ofactivities)• Sets priorities and time parameters to accomplish tasks and projects• Coordinates efforts to implement planDrives Result:•Sets clear goals and pursues them with energy and drive• Drives self and others to achieve excellent results• Models perseverance in face of challenges and finds solutions in order toachieve set goals • Recognised for his/her qualitative performanceCommunicates Effectively:• Communicates with conviction and clarity in all situations• Delivers multi-mode communications that ensures a clear understanding fordifferent audiences• Recognises when others are having difficulty understanding his/her messageand adapts style• Practices attentive and active listeningManaging Change & Ambiguity:• Anticipates impact of change• Remains calm and focused during times of change and uncertainty, andeffectively guiding others through them• Rises to the challenge, accepting risk and uncertainly as part of business asusual• Is confident to make decisions or move forward, even with incompleteinformation• Manoeuvres effectively through complex or uncertain situations(Technical) Capabilities:Practical understanding of industrial mineral industryUnderstand basic finance principlesStrong business acumenBroad breadth and depth knowledge of Sibelco processes, products andmarketsOpen mindedTeam playerPro-activeAble to work independentlyDiplomaticSelf-motivatedEmployee Type:PermanentWhy Join Us?Sibelco is more than a workplace—it’s a community that encourages growth, innovation, and collaboration. Here’s what you can look forward to when you join our team:Meet Our People: CareersLearn About Our Recruitment Process: Learn MoreDiscover Our Sustainability Goals: Sibelco prioritiesWe also welcome applications from all backgrounds and are committed to providing reasonable adjustments to support you through the selection process.How to ApplyFollow us on LinkedIn, Instagram, Twitter/X and Facebook to learn more about life at Sibelco. Submit your application in the Apply option.Please note: We do not require agency services as we have a dedicated Global Talent Acquisition Team.