Sales Assistant - Amsterdam Store

Scuffers; Amsterdam; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Wardrobe allowance

Professional growth opportunities

Dynamic team environment

Social media involvement

Job summary

Scuffers, a clothing brand inspired by Mediterranean urban aesthetics, seeks a Sales Assistant for our Amsterdam store. Help customers find products and become a true ambassador of the brand.

Maintain in-depth knowledge of arrivals, assist with styling, handle transactions, and contribute to social content when needed. Join a dynamic, young team.

1–3 years retail experience preferred; strong English and Spanish skills a plus. Bring passion for fashion and a service‑minded mindset.

Qualifications

• 1–3 years of experience in the retail sector, preferably fashion
• Strong verbal and written communication skills
• Knowledge of sales techniques and customer service processes, with a positive attitude

Responsibilities

• Assist customers in selecting products, giving advice on styles, sizes, and outfits
• Maintain in-depth knowledge of store products, including new arrivals and features
• Ensure flawless processes during shifts and handle transactions accurately
• Support creation of social media content for Scuffers teams, e.g., photographing items or producing product videos
• Keep the store tidy and visually appealing following merchandising guidelines
• Participate in inventory replenishment and ensure products are well presented
• Collaborate with the team to achieve and exceed sales targets and performance goals

Skills

Retail experience

Customer service

CRM knowledge

Tools

CRM systems

Job description

Scuffers is a clothing brand inspired by Mediterranean urban aesthetics, with a distinctive style and character driven by the values of authenticity and self-expression.

Our philosophy is centered around product development. We carefully research and explore materials and unique fits to be able to offer clothing that not only looks good, but also makes you feel good.

We’ve been building our lifestyle for six years now. We started by creating clothes we would love to wear ourselves, and we grew thanks to a community of people who were looking for the same thing.

If you’re passionate about challenges and want to be part of our dynamic and young team, we’re looking for new profiles to join us.

The Role

We’re looking for enthusiastic people with a passion for fashion and customer service to join our team at our Amsterdam store.

As a Sales Assistant at Scuffers, your challenge will be to bring our philosophy to life and share it with every one of our Retail customers. You’ll help them not only find the products they’re looking for, but also become a true ambassador of the brand.

You’ll play a key role in our journey!

Responsibilities

• Assist customers in selecting products, providing advice on styles, sizes, and outfit combinations.
• Maintain in-depth knowledge of store products, including new arrivals and the features of each item.
• Ensure all processes are carried out flawlessly during your shifts.
• When necessary, support and contribute to the creation of social media content for Scuffers teams. This may include tasks such as photographing store items or producing product videos.
• Handle sales transactions accurately, including cash handling and payment processing.
• Keep the store tidy, clean, and visually appealing, following the brand’s merchandising guidelines.
• Participate in inventory replenishment and ensure products are always well presented.
• Collaborate with the team to achieve and exceed sales targets and performance goals.

Requirements

• 1 to 3 years of experience in the retail sector, preferably fashion
• Strong verbal and written communication skills
• Knowledge of sales techniques, customer service processes, and complaint management, with a positive and solution-oriented attitude
• Knowledge of CRM strategies within the retail sector
• Passion for fashion and product
• High level of Spanish and English; other languages are a plus
• Team-oriented mindset

What We Offer

Love for the different and the unknown: we’re not afraid of making mistakes—we’re here to learn by doing. Every day will be a new adventure.

Professional growth: we have a long road ahead with many challenges to overcome, and you’ll be a key part of it—we’ll grow together.

Impact: we move fast, and that makes every step count and be noticed.

Dream team: we’re a young team with great communication and a strong desire to learn from one another.

Monthly budget to refresh your wardrobe: we want you to be a true Scuffers ambassador.