Sales Assistant

ZARA; Rotterdam; On-site; EUR 21,000 - 30,000; Part time

Job summary

ZARA Rotterdam is seeking a Sales Assistant to welcome customers and deliver an inspiring shopping experience. You support day-to-day store operations by assisting shoppers, processing sales and returns, and preparing online orders, while keeping the shop floor tidy and stock organized.

You should bring a passion for fashion, a customer-focused mindset, and strong teamwork. English or Dutch language skills are essential to connect with colleagues and customers in a diverse environment.

Qualifications

• Passion for fashion and customer focus.
• Strong teamwork and adaptability.
• English or Dutch language skills required.

Responsibilities

• Assist customers and process sales and returns.
• Prepare online orders and keep shop floor/stockroom organized.
• Collaborate with colleagues to deliver an exceptional customer experience.

Skills

Customer service

Teamwork

Communication

Job description

A store’s success starts with our people.

Our Sales Assistants play a key role in creating a welcoming and inspiring shopping experience for every customer.

In this role, you support the day‑day operations of the store by assisting customers, processing sales and returns, preparing online orders, and maintaining an organized shop floor and stockroom.

Customer Experience is at the heart of this position. Your attention to detail and strong teamwork help create an environment where customers feel valued and supported. At the same time, your commitment to Sustainability, Diversity, and Health & Safety contributes to a workplace that reflects the values of INDITEX.

What you bring

A passion for fashion, a customer‑focused mindset, and a strong team spirit. You are open, adaptable, and enjoy working in a diverse environment where collaboration drives success.

Strong communication skills in English or Dutch are essential, helping you connect with both our team and customers.

What we offer

We offer part‑time (16–30 hours) and full‑time (38 hours) opportunities. Availability on at least one weekend day is required.

You must already have the legal right to work in the EU, as we are unable to provide visa or work permit sponsorship for this role.