RST Senior Utilization Manager BIG

Medtronic; Amsterdam; Remote; EUR 108,000 - 162,000; Full time

Benefits offered by this job

Medtronic Incentive Plan

Competitive benefits

Job summary

Medtronic in multiple regions seeks an experienced field-based professional to drive adoption and optimization of Hugo RAS programs across customer accounts. You will work with surgeons, clinical teams, and hospital leadership to establish goals, utilization metrics, and development plans.

The role requires a bachelor’s degree with 5+ years of healthcare/medical technology experience, fluent English, and willingness to travel up to 75% within Belgium, the Netherlands, Luxembourg, Israel, or

Qualifications

• Bachelor's degree in healthcare, medical technology, clinical consulting, healthcare operations, surgical services, or related field; or Advanced degree with 3+ years of relevant experience.
• Fluent in English.
• Willingness to travel up to 75% of the time.
• Legal authorization to work in Belgium, the Netherlands, Luxembourg, Israel, or Greece.

Responsibilities

• Lead adoption, growth, and optimization of Hugo RAS programs across assigned accounts.
• Set program goals, utilization metrics, and account plans with stakeholders; conduct reviews.
• Develop surgeon training plans and coordinate participation in Medtronic training programs.
• Create OR staff training plans to accelerate adoption of robotic workflows.
• Provide on-site clinical and operational guidance during early program stages.
• Engage stakeholders and drive organizational readiness for program success.
• Collaborate with cross-functional teams to ensure successful system integration.

Skills

Bachelor's degree

5+ years experience

English fluency

Willingness to travel

Education

Bachelor's degree

Advanced degree

Job description

Remote

Brussels, Brussels, Belgium

Herzliya, Tel Aviv, Israel

Amsterdam, Noord-Holland, Netherlands

Athens, Attica, Greece

Full time

R74020

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Surgical Robotics Utilization team supports all aspects of system implementation, customer adoption, training, account development, and long-term program optimization for the Hugo™ Robotic-Assisted Surgery (RAS) platform. Hugo™ RAS is Medtronic's robotic-assisted surgery system designed to support minimally invasive procedures through advanced robotic technology. The team works closely with surgeons, clinical teams, and hospital leadership to help healthcare organizations establish, expand, and optimize robotic surgery programs while driving operational excellence and improved patient access to innovative surgical therapies.

Medtronic is continuing to expand its presence in robotic-assisted surgery and is seeking an experienced professional to support accounts across the Benelux region, Israel, and Greece. This field-based role requires significant travel and close collaboration with customers and cross-functional Medtronic teams. Candidates must be based in Belgium, the Netherlands, Luxembourg, Israel, or Greece and be willing to travel extensively throughout the territory to support training, program development, technology adoption, and account optimization activities.

Responsibilities may include the following and other duties may be assigned:

• Lead the successful adoption, growth, and optimization of Hugo™ RAS programs across assigned customer accounts
• Meet with robotic surgery program stakeholders to establish program goals, utilization metrics, and account development plans, conducting regular business reviews to monitor progress
• Develop surgeon training plans, coordinate participation in Medtronic training programs, and support the transition from training to independent clinical practice
• Develop and implement training plans for operating room staff and support teams to accelerate competency development and adoption of robotic-assisted surgery workflows
• Support technology adoption by providing on-site clinical and operational guidance during the early phases of program implementation and growth
• Utilize change management techniques to engage hospital stakeholders, facilitate organizational readiness, and drive sustainable program success
• Coach hospital teams to promote knowledge transfer, operational excellence, and long-term self-sufficiency in robotic surgery program management
• Collaborate with Medtronic commercial, clinical, technical, and service teams to ensure successful system integration and achievement of customer objectives

Required Knowledge and Experience:

• Bachelor's degree and 5+ years of relevant experience in healthcare, medical technology, clinical consulting, healthcare operations, surgical services, or a related field; or Advanced Degree with 3+ years of relevant experience
• Fluent in English
• Must be legally authorized to work and currently reside in Belgium, the Netherlands, Luxembourg, Israel, or Greece
• Demonstrated experience working within operating room environments and familiarity with surgical procedures, hospital workflows, and clinical stakeholder engagement
• Experience leading customer-facing implementation, healthcare transformation, training, or utilization programs
• Willingness and ability to travel extensively throughout the assigned territory, up to 75% of the time

Preferred experience includes robotic-assisted surgery, advanced surgical technologies, healthcare consulting, change management initiatives, clinical education programs, or healthcare operational improvement project

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Belgium: 110,000.00 EUR - 165,000.00 EUR | Greece: 70,320.00 EUR - 105,480.00 EUR | Netherlands: 108,000.00 EUR - 162,000.00 EUR |

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We change lives

Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team

With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer

By bringing your ambitious ideas, unique perspective and contributions, you will…

These commitments set our team apart from the rest:

• Build a better future, amplifying your impact on the causes that matter to you and the world
• Grow a career reflective of your passion and abilities
• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .