Retail Sales & Experience Specialist

PUMA Group; Utrecht; On-site; EUR 40,000 - 60,000; Full time

Job summary

PUMA Group in Utrecht is seeking a dynamic Sales Manager to lead sales and drive profitability in the store. The successful candidate will ensure high customer service standards, manage inventory, and oversee store operations to maintain visual merchandising.

Ideal candidates will possess strong communication skills, excellent product knowledge, and self-leadership abilities. A passion for retail and a drive to excel in a team environment is essential.

Qualifications

• Proven ability in sales management, achieving KPIs and profitability goals.
• Exceptional customer service skills and conflict resolution capabilities.
• Strong product knowledge, understanding quality and care rules.

Responsibilities

• Drive and achieve sales and profitability goals.
• Ensure high standards of customer service on the sales floor.
• Oversee daily store operations, including opening and closing procedures.
• Manage stock levels and conduct inventory counts.
• Maintain store presentation and visual merchandising standards.
• Prepare and analyze sales reports.

Skills

Sales Management

Customer Service

Inventory Management

Visual Merchandising

Communication Skills

Self-Leadership

Tools

Retail software

POS systems

Job description

PUMA Group in Utrecht is seeking a dynamic Sales Manager to lead sales and drive profitability in the store. The successful candidate will ensure high customer service standards, manage inventory, and oversee store operations to maintain visual merchandising.

Ideal candidates will possess strong communication skills, excellent product knowledge, and self-leadership abilities. A passion for retail and a drive to excel in a team environment is essential.