Retail Expert: Elevate Customer Experience & Solutions

Lex; Den Haag; On-site; EUR 24,000 - 32,000; Full time

Job summary

Apple is seeking an Expert in Den Haag to deliver exceptional customer experiences, demonstrate product knowledge, and guide customers through purchase options. You will mentor peers, stay current on Apple offerings, and contribute to a welcoming, inclusive store environment.

The role requires retail/sales experience and fluency in the local language, with flexibility for varied shifts. Join Apple Retail and help customers do what they love, delivering the unique Apple experience across products

Qualifications

• Experience in retail or sales required.
• Proficient in the local language, both written and spoken.
• Flexibility to work nights, weekends and public holidays as per store needs.

Responsibilities

• Deliver top-performing sales and service to Apple customers by identifying needs, presenting products and educating customers on buying options.
• Stay up to date on Apple products, services, purchase options and store processes.
• Support peers by sharing knowledge and assisting in ownership opportunities.
• Maintain accuracy and follow guidance; contribute to an inclusive store environment.
• Provide customer service across store areas as needed.

Skills

Retail sales experience

Customer service

Bilingual or local language fluency

Job description

Apple is seeking an Expert in Den Haag to deliver exceptional customer experiences, demonstrate product knowledge, and guide customers through purchase options. You will mentor peers, stay current on Apple offerings, and contribute to a welcoming, inclusive store environment.

The role requires retail/sales experience and fluency in the local language, with flexibility for varied shifts. Join Apple Retail and help customers do what they love, delivering the unique Apple experience across products