Resident Care Manager

NL Health Services; Netherlands; On-site; EUR 46,000 - 60,000; Full time

Job summary

The Resident Care Manager will operate from the US Memorial Health Centre and oversee the long term care program and Urgent Care Department, promoting resident-focused care and staff empowerment through participatory leadership.

Responsibilities include interdisciplinary administration, nursing service evaluation, staff recruitment and development, performance appraisals, and managing change to ensure alignment with NL Health Services standards and values.

Qualifications

• Bachelor’s degree in a health-related discipline is required.
• Master’s degree in the applicable area is preferred.
• A minimum of five (5) years progressive management experience in long-term care or resident-focused care.

Responsibilities

• Oversee the long term care program and Urgent Care Department.
• Promote resident-focused care and staff empowerment through participatory leadership.
• Manage human and financial resources to ensure service quality and efficiency.
• Lead interdisciplinary teams and manage change in a dynamic health service environment.

Skills

Microsoft Office

Geriatrics

Communication

Education

Bachelor's degree in health-related discipline

Master's degree preferred

Tools

Meditech Payroll

Meditech Scheduling

Job description

Zone: Eastern Rural Zone
Location: St. Lawrence US Memorial Health Centre
Resident Care Manager
Long Term Care
Temporary Full-time (until September 14, 2027, with possible extension)
Management
09951RP1

Hours: 70 bi-weekly (8 hours; Days, On-Call)

Salary: HL21 (CAD40.71 - CAD52.92 per hour)

Competition Number: VAC0028172

Posted Date: 2026-09-10

Closing Date: 2026-09-17

Job Summary

The Resident Care Manager will operate from the US Memorial Health Care Centre and will be responsible for the long term care program as well as the Urgent Care Department. The Resident Care Manager is responsible for promoting an environment which supports excellence in resident care and staff empowerment. This will be accomplished through strong leadership using participatory management style, effective management of human and financial resources and partnerships with internal and external services. The Resident Care Manager ensures all services provided are consistent with established long term care standards while operationalizing the principle elements of resident-focused care and the regional and site specific resident care programs. Specific responsibilities will include administration of resident care areas using an interdisciplinary approach, evaluation of nursing service; staff selection, development, motivation and performance appraisal; and management of change in a dynamic environment. The position is responsible for the implementation of various resident/staff related projects. The manager provides leadership to staff including operational issues in an integrated health service environment ensuring optimal efficiency and effectiveness while supporting the overall standards, policies and direction of the Long Term Care program and Urgent Care within NL Health Services.

Job Qualifications

Education

Bachelor’s Degree in a health-related discipline is required.

Master’s degree in the applicable area is preferred.

Experience

A minimum of five (5) years progressive management experience including experience in the resident focused care philosophy is required.

Experience in geriatrics preferred.

Experience using Meditech Payroll and/or Scheduling is preferred.

Competencies (Knowledge, Skills & Abilities)

• Demonstrated knowledge and proficiency in the Microsoft Office Suite of applications.
• Demonstrated knowledge of geriatric and long-term care issues.
• Demonstrated exceptional oral and written communication skills.

You possess a dynamic leadership style focused on:

• Leading yourself by having self-awareness, managing your performance and health, developing yourself, and demonstrating character that is in line with NL Health Service’s values of respect, integrity, fairness, organizational connectedness and excellence;
• Engaging others through fostering development of others, contributing to the creation of a healthy organization, communicating effectively, and building effective teams;
• Achieving results by setting direction, strategically aligning decisions with vision, values, and evidence, taking action to implement decisions, and assessing and evaluating outcomes;
• Developing coalitions thought purposefully building partnerships and networks to create results, demonstrating a commitment to customers and service, mobilizing knowledge, and navigating socio-political environments;
• Transforming systems by thinking analytically and critically and questioning and challenging the status quo, encouraging and supporting innovation, orienting yourself strategically to the future, and championing and orchestrating change.

Other

Current registration/licensure in the relevant professional association is required.

A satisfactory record of work performance and attendance is required.