Remote Travel Support Specialist

Elevationtravelpartners; Utrecht; Remote; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Remote work flexibility

Training provided

Ongoing team support

Professional development opportunities

Access to travel-related perks

Job summary

A leading travel service provider is seeking a Virtual Travel Customer Service professional. This role involves providing assistance via email, chat, and phone to ensure travelers are prepared and confident in their journeys. Ideal candidates should possess a friendly demeanor, prior customer support experience, and a genuine interest in travel. Flexibility for remote work, training, and ongoing team support are just a few of the benefits offered.

Qualifications

• Friendly and professional communication style.
• Customer support experience preferred.
• Reliable and organized.
• Comfortable using online tools and learning new systems.
• Interest in travel and client satisfaction.

Responsibilities

• Provide assistance through email, chat, and phone communication.
• Help with itinerary changes, updates, and general travel questions.
• Provide destination and travel guideline information.
• Follow up with travelers before departure.
• Resolve concerns while maintaining a positive customer experience.

Skills

Friendly and professional communication style

Customer support experience

Reliability and organization

Comfortable using online tools

Interest in travel and client satisfaction

Job description

A leading travel service provider is seeking a Virtual Travel Customer Service professional. This role involves providing assistance via email, chat, and phone to ensure travelers are prepared and confident in their journeys. Ideal candidates should possess a friendly demeanor, prior customer support experience, and a genuine interest in travel. Flexibility for remote work, training, and ongoing team support are just a few of the benefits offered.