Remote Travel Support Specialist

Elevationtravelpartners; Amsterdam; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Remote work flexibility

Training provided

Ongoing team support

Professional development opportunities

Access to travel-related perks

Job summary

A leading travel service provider is hiring a Virtual Travel Customer Service professional in Amsterdam. This remote role involves assisting clients with trip preparation, managing requests, and ensuring travelers feel confident throughout their journey. The ideal candidate is friendly, organized, and has customer support experience. Key responsibilities include answering inquiries through various communication channels and providing valuable travel information. The company offers training, ongoing support, and travel-related perks.

Responsibilities

• Assist clients through email, chat, and phone.
• Help with itinerary changes and travel questions.
• Provide travel guideline information.
• Follow up with travelers before departure.
• Resolve concerns while ensuring a positive experience.

Skills

Friendly and professional communication

Customer support experience

Reliability and organization

Comfortable using online tools

Interest in travel and client satisfaction

Job description

A leading travel service provider is hiring a Virtual Travel Customer Service professional in Amsterdam. This remote role involves assisting clients with trip preparation, managing requests, and ensuring travelers feel confident throughout their journey. The ideal candidate is friendly, organized, and has customer support experience. Key responsibilities include answering inquiries through various communication channels and providing valuable travel information. The company offers training, ongoing support, and travel-related perks.