Remote Technical Support Specialist

Mass Markets; Middelburg; Remote; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Performance and loyalty bonuses

Career growth and learning opportunities

Job summary

A leading tech-enabled business services company based in the Netherlands is seeking Remote Technical Support Representatives to provide exceptional technical assistance and troubleshooting support. Candidates must possess a high school diploma, have prior call center experience, and reside within 80 km of the office. Responsibilities include diagnosing issues, guiding customers through solutions, and ensuring customer satisfaction. Join a dynamic team that values your contributions and offers competitive benefits.

Qualifications

• Must be 18 years or older.
• Strong command of the English language.
• Prior call center experience is required.
• Work from home experience preferred.

Responsibilities

• Respond to inbound technical support requests via phone, chat, or email.
• Diagnose and troubleshoot hardware, software, and network issues.
• Document all customer interactions accurately.

Skills

Customer focus

Technical troubleshooting

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

A leading tech-enabled business services company based in the Netherlands is seeking Remote Technical Support Representatives to provide exceptional technical assistance and troubleshooting support. Candidates must possess a high school diploma, have prior call center experience, and reside within 80 km of the office. Responsibilities include diagnosing issues, guiding customers through solutions, and ensuring customer satisfaction. Join a dynamic team that values your contributions and offers competitive benefits.