Remote HR Specialist, Global Service Center

Y-Axis

Amsterdam

Hybrid

EUR 55,000 - 75,000

Full time

9 hours ago
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Job summary

Rituals is seeking an HR Specialist for its Global Service Center in Amsterdam. You will troubleshoot Workday issues, manage ServiceNow tickets, and help standardize HR processes across international markets.

The role reports to the Global Service Center Lead and works within a compact HR Operations team to ensure accurate, timely service delivery. Ideal candidates have 2+ years in HR operations, experience with Workday/ServiceNow, and a strong customer-centric mindset.

Qualifications

  • 2+ years of experience in an HR Operations role.
  • Experience with Workday and/or ServiceNow, or similar systems.
  • Strong service mindset with a customer-focused approach.

Responsibilities

  • Provide global support for HR operations by troubleshooting Workday issues and managing tickets via ServiceNow.
  • Identify process improvement opportunities and facilitate Workday training for local HR specialists across international markets.

Skills

Workday
ServiceNow
HR Operations
Troubleshooting
Process Improvement
Stakeholder Communication
Ticket Handling
HR Service Delivery
International Relationship Building
Data Analysis

Tools

Workday
ServiceNow

Job description

Rituals is seeking an HR Specialist for its Global Service Center in Amsterdam. You will troubleshoot Workday issues, manage ServiceNow tickets, and help standardize HR processes across international markets.

The role reports to the Global Service Center Lead and works within a compact HR Operations team to ensure accurate, timely service delivery. Ideal candidates have 2+ years in HR operations, experience with Workday/ServiceNow, and a strong customer-centric mindset.

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