Remote Client Relations & Support Specialist

Assetara Limited; Den Haag; On-site; EUR 35,000 - 52,000; Full time

Job summary

Assetara Limited is seeking a Client Relationship & Support Specialist to join the team remotely via the Assetara platform. You will serve as a primary contact for clients, deliver concierge-level account support, and manage CRM notes with a focus on compliance and data protection.

In this role you will conduct client communications within the official workspace, handle SLA-driven interactions, and escalate issues following strict compliance guidelines while maintaining confidentiality and

Qualifications

• Ability to communicate professionally and clearly with clients
• Strong attention to detail and data privacy awareness
• Experience with remote work and CRM systems

Responsibilities

• Provide professional client communication within Assetara workspace
• Deliver concierge-level client support and platform navigation guidance
• Manage client queues and SLA adherence
• Maintain accurate client notes in CRM with data minimization
• Identify and escalate issues per compliance rules

Job description

Assetara Limited is seeking a Client Relationship & Support Specialist to join the team remotely via the Assetara platform. You will serve as a primary contact for clients, deliver concierge-level account support, and manage CRM notes with a focus on compliance and data protection.

In this role you will conduct client communications within the official workspace, handle SLA-driven interactions, and escalate issues following strict compliance guidelines while maintaining confidentiality and