Remote Client Relations & Support Specialist

Assetara Limited; Amsterdam; On-site; EUR 38,000 - 48,000; Full time

Job summary

Assetara Limited seeks a dedicated Client Relationship & Support Specialist to join our Amsterdam-based operations remotely via the Assetara platform. You will be the primary contact for clients, delivering concierge-level account assistance and CRM updates while ensuring compliance and data protection.

This role focuses on client communication, SLA adherence, and secure handling of client information. No regulated financial advice is provided, and training plus identity checks are required.

Qualifications

• Experience in client-facing roles and CRM systems.
• Strong written and verbal communication in English.
• Ability to work remotely with disciplined time management.

Responsibilities

• Provide professional client communication within the Assetara workspace.
• Deliver concierge client support and assist with platform navigation.
• Manage client threads, SLA adherence, and proactive outreach.
• Maintain accurate client notes in the CRM with data privacy in mind.
• Escalate compliance issues promptly to clients.

Skills

Client communication

CRM administration

Remote work

Time management

Job description

Assetara Limited seeks a dedicated Client Relationship & Support Specialist to join our Amsterdam-based operations remotely via the Assetara platform. You will be the primary contact for clients, delivering concierge-level account assistance and CRM updates while ensuring compliance and data protection.

This role focuses on client communication, SLA adherence, and secure handling of client information. No regulated financial advice is provided, and training plus identity checks are required.