Remote Client Concierge & Support Specialist

Assetara Limited; Eindhoven; On-site; EUR 32,000 - 52,000; Full time

Job summary

Assetara Limited seeks a Client Relationship & Support Specialist to join our team remotely from Eindhoven. You will be the main point of contact for clients, delivering professional, concierge-level account support within the Assetara workspace.

This role focuses on client communication, CRM administration, and compliance-aligned service; you will manage calls, review portfolio context, assist clients with platform navigation, and escalate issues per policy.

Qualifications

• Client-facing communication skills and professionalism.
• CRM data entry and record-keeping knowledge.
• Understanding of compliance and security norms in client interactions.
• Strong time management and prioritization abilities.
• Proven ability to work remotely with discipline and reliability.

Responsibilities

• Provide professional, warm, concise client communication within Assetara workspace.
• Deliver concierge-style support, schedule client calls, and help with platform navigation.
• Prioritize unread client threads and ensure SLA adherence; proactive client outreach.
• Maintain accurate client notes in the CRM without exposing personal data.
• Identify and escalate red flags or issues per compliance rules.

Skills

Client communication

CRM administration

Compliance awareness

Time management

Remote work discipline

Job description

Assetara Limited seeks a Client Relationship & Support Specialist to join our team remotely from Eindhoven. You will be the main point of contact for clients, delivering professional, concierge-level account support within the Assetara workspace.

This role focuses on client communication, CRM administration, and compliance-aligned service; you will manage calls, review portfolio context, assist clients with platform navigation, and escalate issues per policy.