Remote Client Concierge & CRM Specialist

Assetara Limited; Eindhoven; On-site; EUR 32,000 - 46,000; Full time

Job summary

Assetara Limited seeks a dedicated Client Relationship & Support Specialist to work remotely from Eindhoven. You will act as a key contact for clients, delivering professional communication, concierge-level support, and CRM administration within the Assetara workspace.

You will review portfolio context, assist with platform navigation, manage SLA-driven queues, and ensure strict adherence to compliance policies and data protection requirements.

Qualifications

• Ability to communicate professionally within Assetara workspace and approved tools.
• Adhere to strict compliance, security, and data-protection guidelines.
• Experience delivering remote client support and account assistance.

Responsibilities

• Provide professional client communication within the official Assetara workspace.
• Deliver concierge-level support and client calls, guiding platform navigation.
• Manage unread client threads, SLA adherence, and proactive outreach where appropriate.
• Maintain accurate client notes in the CRM, avoiding personal data exposure.
• Escalate red flags, complaints, or security incidents per compliance rules.

Skills

Client Communication

CRM Administration

Compliance Knowledge

Remote Work Discipline

Tools

CRM software

Job description

Assetara Limited seeks a dedicated Client Relationship & Support Specialist to work remotely from Eindhoven. You will act as a key contact for clients, delivering professional communication, concierge-level support, and CRM administration within the Assetara workspace.

You will review portfolio context, assist with platform navigation, manage SLA-driven queues, and ensure strict adherence to compliance policies and data protection requirements.