Remote Client Concierge & CRM Specialist

Assetara Limited; Den Haag; On-site; EUR 35,000 - 55,000; Full time

Job summary

Assetara Limited is seeking a Client Relationship & Support Specialist to work remotely from The Hague. You will be the key contact for clients, handling communication, CRM notes, and concierge-style account assistance within the Assetara platform.

The role emphasizes strict adherence to security and compliance standards, with remote work discipline and proactive client support. Internal operations title is broker, but this position focuses on client-facing tasks and data handling only.

Qualifications

• Strict adherence to operational, security, and compliance guidelines.
• Professional remote work discipline, time management, and availability window compliance.
• Confidentiality, data protection regulations, and anti-fraud protocols.

Responsibilities

• Provide professional, warm, concise client communication within Assetara workspace.
• Deliver scheduled client calls and assist with platform navigation while adhering to compliance limits.
• Prioritize unread client threads, manage SLA disciplines, and perform proactive outreach to clients.

Skills

Client communication

CRM administration

SLA management

Compliance awareness

Remote work discipline

Job description

Assetara Limited is seeking a Client Relationship & Support Specialist to work remotely from The Hague. You will be the key contact for clients, handling communication, CRM notes, and concierge-style account assistance within the Assetara platform.

The role emphasizes strict adherence to security and compliance standards, with remote work discipline and proactive client support. Internal operations title is broker, but this position focuses on client-facing tasks and data handling only.