Regional Medical Imaging Support Technician

Siemens Healthineers; Utrecht; On-site; EUR 65,000 - 89,000; Full time

Job summary

Siemens Healthineers in the United States is seeking a skilled Field Service Engineer to support MI-SPECT systems. You will provide technical guidance, perform remote diagnostics, develop action plans for complex issues, and mentor junior technicians while driving KPIs and service initiatives.

The position requires an Associates degree or vocational training in Electronics or Biomed Engineering, 10 years of MI-SPECT repair experience, and knowledge of DICOM, networking, and Microsoft products.

Qualifications

• Associates degree or vocational training in Electronics or Biomed Engineering (or equivalent experience).
• Technical proficiency in repair of Siemens MI SPECT equipment of 10 years.
• Firm knowledge of DICOM, networking, computer use of Microsoft products.

Responsibilities

• Technical guidance and documentation of customer and Field Service Engineer calls placed with the Uptime Service Center
• Remote diagnostic evaluations of MI-SPECT and equipment
• Identify problems and provide action plans for highly complex problems and incidents to aid field representative in finding solution
• Preempt potential problems and provide effective solutions
• Seek assistance from internal partners for issues that reach beyond assigned product area
• Work with minimal direction from management
• Independently identify issues or problems perform research, develop, deploy and delegate corrective actions
• Mentor and provide technical operational leadership to TST 1, TST 2, TST 3.
• Contribute to the dissemination of product knowledge
• Provide support to the Operations Manager in the development and implementation of research designed to collect and report product or site-specific information
• Proficient skills in typing and Outlook, Excel, Word and other job critical applications
• Drive individual KPIs and Onsite to Online strategy to meet the needs of the customer/business
• Creates an open, supportive environment consistent with the culture of Service Based Leadership
• Must be willing to be on call and work rotating weekends/holidays
• This is a 1st shift position

Skills

MI-SPECT repair

DICOM

Networking

Microsoft Office

Education

Associates degree or vocational training in Electronics or Biomed Engineering (or equivalent experience)

Job description

Siemens Healthineers in the United States is seeking a skilled Field Service Engineer to support MI-SPECT systems. You will provide technical guidance, perform remote diagnostics, develop action plans for complex issues, and mentor junior technicians while driving KPIs and service initiatives.

The position requires an Associates degree or vocational training in Electronics or Biomed Engineering, 10 years of MI-SPECT repair experience, and knowledge of DICOM, networking, and Microsoft products.