Recruitment Operations Specialist

Action; Zwaagdijk-Oost; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

24 vacation days + buy extra days

Hybrid working (3 days in office)

15% staff discount at Action stores

Pension scheme + allowances (WFH/trav)

Shuttle service to Hoorn/area

Job summary

Action is building a Recruitment Enablement team to streamline recruitment across Europe. As Recruitment Operations Specialist, you’ll partner with country HRs, optimise technology, turn data into insights and deliver impactful projects that simplify and improve hiring.

You’ll join a newly formed team supporting Action's rapid growth, reporting to the Team Lead Recruitment Enablement. A passion for improving processes and cross-border collaboration is essential.

Qualifications

• HBO/Bachelor's level education or higher.
• 3-5 years of relevant experience in Recruitment Operations, Talent Acquisition, HR Operations, Recruitment Marketing or similar.
• Experience leading projects, process improvements or operational change initiatives.
• Strong stakeholder management and communication skills.
• Experience within a high-volume recruitment environment (retail, hospitality, manufacturing, logistics or shared services).
• Experience with recruitment technology, systems, data and reporting or recruitment marketing, candidate attraction and employer branding.
• Excellent verbal and written English and at least one additional European language.
• Knowledge of SAP SuccessFactors, SmartRecruiters or similar platforms is advantageous.

Responsibilities

• Drive recruitment operations projects from planning through implementation.
• Partner with HR stakeholders across multiple European countries to identify opportunities for improvement.
• Manage project plans, priorities, timelines, dependencies and stakeholders.
• Create, improve and maintain recruitment processes, operational playbooks and work instructions.
• Support the implementation and adoption of recruitment technology and system enhancements.
• Analyse recruitment data, monitor funnel performance and provide actionable insights.
• Build and improve reports, dashboards and KPI tracking.
• Lead and support recruitment marketing, employer branding, social media campaigns and candidate experience initiatives.
• Identify opportunities to simplify, standardise and improve ways of working across recruitment teams.
• Act as a key operational partner for recruiters, HR stakeholders and external vendors.

Skills

Stakeholder management

Communication skills

Project leadership

Project management

Education

HBO/Bachelor's level education

Tools

SAP SuccessFactors

SmartRecruiters

Job description

(Full-time 38 hours per week) Ready to build the future of recruitment? Most Recruitment Operations roles focus on keeping recruitment running. This role is about making it better. At Action, we're growing rapidly. With more than 3,000 stores across 15 European countries, recruitment plays a vital role in supporting our continued growth. That's why we've created a brand-new Recruitment Enablement team. As a Recruitment Operations Specialist, you'll help improve how recruitment works across Europe. You'll partner with Country HR teams, optimise recruitment technology, turn data into insights and deliver projects that make hiring simpler, smarter and more effective. Whether your background is in Recruitment Operations, Recruitment Marketing, HR Technology, Analytics or Project Management, if you enjoy improving processes and finding better ways of working, we'd love to hear from you. If you've ever thought, "There has to be a better way of recruiting," you’ll fit right in.

This is your daily action

• Drive recruitment operations projects from planning through implementation.
• Partner with HR stakeholders across multiple European countries to identify opportunities for improvement.
• Manage project plans, priorities, timelines, dependencies and stakeholders.
• Create, improve and maintain recruitment processes, operational playbooks and work instructions.
• Support the implementation and adoption of recruitment technology and system enhancements.
• Analyse recruitment data, monitor funnel performance and provide actionable insights.
• Build and improve reports, dashboards and KPI tracking.
• Lead and support recruitment marketing, employer branding, social media attraction campaigns and candidate experience initiatives to strengthen talent attraction and engagement across European markets.
• Identify opportunities to simplify, standardise and improve ways of working across our recruitment teams.
• Act as a key operational partner for recruiters, HR stakeholders and external vendors.

Meet your team

You’ll join our Recruitment Enablement team, a newly formed team with a clear mission: building a recruitment machine that supports Action's rapid international growth. Working closely with Recruiters, HR Business Partners, Employer Brand colleagues and country HR teams, you’ll have the opportunity to influence recruitment across the entire funnel, from attraction and candidate experience through to systems, reporting and operational excellence. You’ll report into Mariska , Team Lead Recruitment Enablement, and work alongside colleagues who love solving problems, improving processes and creating better experiences for candidates and hiring managers alike. This is a team where ideas are welcomed, ownership is encouraged, and innovation is part of everyday work.

This is you

You're the kind of person who spots opportunities where others see problems. You enjoy simplifying processes, making things work better and collaborating with people across different teams, countries and cultures. Whether you come from Recruitment Operations, Recruitment Marketing, Talent Acquisition, HR Operations or Project Management, you're motivated by improving recruitment and delivering real results.

• HBO/Bachelor's level working and thinking ability.
• 3-5 years of relevant experience within Recruitment Operations, Talent Acquisition, HR Operations, Recruitment Marketing or a similar environment.
• Experience leading projects, process improvements or operational change initiatives.
• Strong stakeholder management and communication skills.
• Experience within a high-volume recruitment environment, such as retail, hospitality, manufacturing, logistics or shared services.
• Experience with either recruitment technology, systems, data and reporting or recruitment marketing, candidate attraction and employer branding.
• Excellent verbal and written communication skills in English and at least one additional European language.
• Knowledge of SAP SuccessFactors, SmartRecruiters or similar platforms is an advantage.

What we offer

At Action, your impact reaches far beyond our international headquarters. You'll help shape recruitment across more than 3,000 stores in 15 European countries, supporting one of Europe's fastest-growing retailers. As we continue to grow, so can you— with opportunities to develop new skills, work on international projects and take the next step in your career. All within a culture built on customer focus, teamwork, simplicity, discipline, cost consciousness and respect.

• 24 vacation days, with the possibility to buy 5 extra days (based on a 38-hour workweek).
• Hybrid working (3 days in office) and flexible working hours.
• 15% staff discount at Action stores.
• Pension scheme, WFH allowance and travel allowance (Zwaagdijk-Oost is easily reachable from Amsterdam by car or public transport).
• Action shuttle service to and from Hoorn Station.

How we contribute to society

If you only know Action from the stores, a world will open up for you when you come and work with us. We work hard to make a positive impact on society and the environment. Did you know, for example, that we sponsor more than 2,500 children worldwide who grow up in an SOS Children's Village? That our team reflects the diversity of our customers, including 155 different nationalities? That we purchase 94% of our wood products and 100% of our cotton sustainably? And that almost all our stores only use energy-efficient LED lighting? Yes, that is also Action. Curious about what other initiatives we're facilitating? Join our team and find out for yourself.

Integrity is very important to us. Pre-employment screening is therefore part of the process for this vacancy. Ask your recruiter for more information.