Hybrid Commercial Planning Process Architect

Action; Zwaagdijk-Oost; Hybrid; EUR 52,000 - 70,000; Full time

Benefits offered by this job

24 vacation days + 5 optional days

Hybrid working policy

15% staff discount

Shuttle bus to Hoorn/ HQ

Mobility allowance & pension

Job summary

Action in the Netherlands is seeking a Process Expert Commercial Planning to ensure our planning processes run smoothly. You’ll evaluate how we plan, forecast and bring our assortment to stores, identify improvements and translate insights into practical solutions.

You’ll work with Commercial Planning, IT and external partners, own improvements from opportunity to implementation and promote new ways of working across teams.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management or related field.
• 3–5 years of relevant work experience in retail, purchasing, commercial planning, supply chain or process improvement.
• Affinity with planning processes, systems and data.
• Comfortable working with Excel and data systems.
• Structured and analytical approach to problem-solving.
• English fluency in spoken and written communication.
• Ability to work independently and manage multiple projects.

Responsibilities

• Review end-to-end planning processes to identify opportunities for simplification and efficiency.
• Analyze process and performance issues, determine root causes, and translate findings into practical improvements.
• Collaborate with Commercial Planning teams to address challenges and improve workflows.
• Identify bottlenecks in data, systems, or ways of working and develop better solutions.
• Coordinate with IT, product teams and external system partners to enhance planning tools.
• Own process improvements from opportunity to implementation and ensure adoption across teams.
• Contribute to strategic projects like Merchandise Planning, Assortment Planning and Demand Forecasting.

Skills

Analytical thinking

English proficiency

Excel proficiency

Project management

Stakeholder management

Education

Bachelor's degree in Business Administration / Supply Chain Management

Tools

Excel

Job description

Process Expert Commercial Planning Fulltime (38 hours per week)

As a Process Expert Commercial Planning, you help make sure our commercial planning processes work as smoothly and efficiently as possible. You look at how we plan, forecast and bring our assortment to our stores, identify where things can be improved and work with the business and IT to turn those insights into practical solutions. You’ll play an important role in improving the way Action plans its business today; while helping us build processes and systems that can support our continued international growth.

This is your daily action

• Look at our commercial planning processes from end to end and identify opportunities to make them simpler, faster and more efficient
• Analyse process and performance issues, identify root causes and translate your findings into practical improvements
• Work closely with Commercial Planning teams to understand their challenges and improve the way they work
• Identify where data, systems or ways of working are slowing down the planning process and help develop better solutions
• Work closely with IT, product teams and external system partners to improve planning tools and systems
• Take ownership of process improvements from identifying an opportunity through to implementation
• Introduce new ways of working and work with teams to make sure improvements are adopted and continue to work in practice
• Work across different teams and departments to make sure changes work well across the full planning process
• Contribute to strategic projects that improve Action’s planning capabilities, including Merchandise Planning, Assortment Planning and Demand Forecasting

This is you

You enjoy understanding how things work and are naturally curious about how processes, systems and data can be improved. You like solving problems, but you don’t stop at finding a quick fix; you want to understand the root cause and find a solution that works in the long term.

You are analytical and structured, but also comfortable working with people. You can translate a business challenge into a clear problem and work with different stakeholders to find a practical solution. You enjoy working between business and IT and are confident asking questions, challenging existing ways of working and bringing people along with you.

You thrive in a fast-paced environment where things are constantly changing. You’re comfortable working on multiple projects at the same time, taking ownership of your work and making sure improvements are actually implemented. Most importantly, you’re someone who is curious, solution-oriented and motivated by making things work better.

In addition:

• You have a Bachelor's degree in Business Administration, Supply Chain Management or a related field
• You have 3-5 years of relevant work experience, for example in retail, purchasing, commercial planning, supply chain or process improvement
• You have an affinity with planning processes, systems and data
• You are comfortable working with Excel and enjoy working with data and systems
• You have a structured and analytical approach to problem-solving
• You communicate confidently in English, both spoken and written
• You are comfortable working with different stakeholders and can connect business needs with IT solutions
• You are able to work independently, take ownership and manage multiple projects at the same time

What we offer

Surprisingly much! From our international headquarters in the Netherlands, you have an impact on what happens in our stores across Europe. We have great growth ambitions — for Action, and for you. Because our growth means you can always take new steps: a different position, an interesting innovation project, new skills — you can continue to develop as a professional. And all this in a culture where our shared values are truly lived: customer focus, teamwork, simplicity, discipline, cost-consciousness and respect.

Curious exactly how many customers, stores and countries that is today? See our latest facts & figures.

Did you know that you can also count on us for:

• 24 vacation days with the option to purchase 5 additional days (based on 38 hours)
• Hybrid working policy and flexible working hours (minimum 3 days in office) in consultation with your team
• 15% staff discount in Action stores
• Shuttle bus to and from Hoorn station & International HQ
• Mobility allowance and a pension scheme (Zwaagdijk-Oost is easily accessible, only 30 minutes from Amsterdam - without traffic!)

How we contribute to society

If you only know Action from our stores, working here opens up a different world. There's a lot happening behind the scenes, including how we work to make a positive impact. Our Action Sustainability Programme (ASP) sets out clear ambitions and goals across four pillars: People, Planet, Product and Partnership.

Curious what else we're doing? Join our team and find out for yourself.

Interested?

We're proud to be an inclusive employer, and we warmly invite anyone who recognises themselves in this vacancy to apply. So take action — respond to this vacancy now!

What happens next:

• A response to your application within 14 days (usually sooner)
• A first conversation with the hiring manager and a colleague
• An online assessment, so we can get to know you better
• Final Interview
• Welcome to Action
  
  
  Throughout the process, your recruiter is your single point of contact for any questions.
  
  Integrity matters to us, so a pre-employment screening may be part of this process. Ask your recruiter for details.