Receptionist

StudentJob; Amsterdam; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Interesting discounts in hotels

50% discount on Food & Drinks in sister hotels

Travel allowance

Development and career opportunities

Job summary

A leading hotel company in Amsterdam is seeking a dedicated receptionist committed to providing exceptional customer service. In this role, you'll assist guests with check-in/check-out, address inquiries, and arrange special services. The ideal candidate has a degree in hotel management and experience in front office roles. You will be part of a collaborative team environment that values hospitality and personal development.

Qualifications

• At least one year experience as a receptionist, supervisor, or similar role.
• Excellent working knowledge of English, other languages are a plus.
• Willingness to work days, evenings, and weekends.

Responsibilities

• Assist with check-in and check-out of guests.
• Respond to guest requests for information about the hotel.
• Arrange special services requested by guests.

Skills

Team player

Strong communication skills

Customer experience

IT/software systems knowledge

Education

Degree in Hotel Management or related field

Job description

Is Blu for You? A superb receptionist is truly reflective of modern guests needs. If you say Yes I Can! here at the Radisson Blu Hotel, Amsterdam City Center we are looking for superheroes just like you!

At the Radisson Blu Hotel, Amsterdam City Center we stand out together as one team and make memorable moments for our guests. Our receptionists portray true hotelier hospitality, and are pro-active in building meaningful relationships. As a Receptionist you provide a warm welcome to all our guests whilst offering assistance throughout their entire hotel experience. Exceeding their expectations is your focus! You are responsible for handling arrivals and departures, performing financial transactions, ensuring efficient and friendly services to our guests and performing all kinds of administrative tasks. In short: a job with recurring daily tasks yet a different daily dynamic.

A warm welcome, a happy smile, a positive Yes I Can! attitude and a natural host. Our receptionists are the inspirational face of our hotels, and they know that our guests are number one.

Responsibilities

• Participates in the prompt and courteous check in and check out of guests
• Responds to guest requests for information about the hotel and its surroundings
• Arranges for special services requested by the guest

We are looking for you if you:

• Are an excellent team player with strong communication skills, you will have a passion for delivering a great customer experience;
• Have degree in Hotel management or related other studies;
• Have a minimum of one year experience within the Front Office department in the role of Receptionist, supervisor or comparable;
• See it as a positive challenge to work with different IT and software systems;
• Have an excellent working knowledge of the English language, both verbally and in writing; the more languages you master, the better!
• Are determined and a real team player;
• Live in Amsterdam or region;
• Are able to work during the day, evening and weekend

A Front Office representative should - obviously - also be passionate about people, hospitality and delivering personalized "Yes I Can!" service that leaves a sparkling first impression.

Benefits

• What's in it for you? Interesting discounts in hotels part of the Radisson Hotel Group;
• 50% discount on F&D in the "sister hotels" in Amsterdam;
• Travel allowance depending on the distance you live from the hotel;
• Development and career opportunities

Our culture can be described as open, personal and we aim to have fun in all that we do. In addition, we offer excellent training programs for all levels within the organization and live by our "Yes, I Can!" service philosophy, not only towards our guests but also our team members.

Location

Where will you be working? Radisson Blu Hotel Amsterdam City Center offers 252 luxurious guest rooms, Restaurant De Palmboom and the Pastorie Bar. Other facilities include a fitness area and various meeting rooms for gatherings and conferences for up to 200 guests.

Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world's largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

If you are interested and your experience matches the requirements, then we are looking for you! Please send us your CV and application letter via the application button.

We are looking forward to meet you soon!

Applicants from outside the European Union need to have a valid work and residence permit. Without these documents we cannot consider your application.

Salarisomschrijving

In overeenstemming

Dienstverband:

Vaardigheden

• Je beheerst Engels

Opleiding

Middelbare school