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SIDN in partnership with CIRA is seeking a Software Engineering Manager to unite engineering teams across the Netherlands and Canada to build the Hello Registry Platform, a secure, scalable SaaS for registry operators worldwide.
You will set the technical strategy, lead ~10 engineers, and collaborate with product management to ensure delivery, governance, and cross-organisational alignment, reporting to the Hello Registry Manager.
A manager who can bridge organisational boundaries and unite teams, processes and strategies, enabling Hello Registry to become a globally successful software platform!
I ensure that software-engineers in the Netherlands and Canada work as a united team developing the software for Hello Registry.
Together, SIDN and CIRA* are developing the Hello Registry Platform**: a modern, secure and scalable platform that registry operators around the world can use to manage their top-level domains (TLDs).
Like the idea of building the next generation of registry software for use by domain registries the world over? At Hello Registry, you’ll get the opportunity not only to progress the development of an innovative platform, but also to shape an international engineering organisation that will support the internet infrastructure of the future.
The challenge
How do you build a single, strong engineering organisation whose members are distributed across two different countries, teams and organisations? That’s the challenge you’ll be taking on as Hello Registry’s Software Engineering Manager. In partnership with CIRA, SIDN is developing the Hello Registry Platform: a modern, scalable platform for use by registry operators around the world.
And, as the platform grows, we’re developing the organisation behind it. Our aim is to establish a strong, international engineering organisation, within which teams collaborate productively and responsibilities are clearly defined, designed for future upscaling.
(*)CIRA (Canadian Internet Registration Authority) is the organisation behind the .ca domain(**) Hello Registry is a partnership between .ca registry CIRA and .nl registry SIDN, who have joined forces to develop a next-generation domain registration system. Our activities are based in both Canada and the Netherlands.
As our Software Engineering Manager, you’ll head up SIDN’s software-engineering team, collaborating closely with the engineering teams at CIRA. You’ll be responsible for continuing to develop the technical organisation within SIDN, and you’ll make an important contribution to shaping the joint engineering organisation.You’ll work closely with Product Management and its technical counterparts at CIRA. You’ll direct the technical strategy and roadmap, establish a structure and ensure that teams, processes and technologies are fully aligned.Your leadership will promote unity, enabling you to translate strategy into action. You’ll foster the development of staff, you’ll build strong teams, and you’ll create an environment in which engineers can perform to the best of their ability within an international setting. You'll report to the Hello Registry Manager.
Technical leadership
Directing the technical strategy and roadmap.
Assuring quality, security and reliability.
Setting up a scalable engineering organisation.
Developing teams, roles and capabilities.
Supporting international growth.
Collaborating with CIRA
Helping to build an effective virtual engineering organisation that respects the individual identities of the two organisations.
Developing governance systems and shared working methods.
Reinforcing knowledge-sharing and collaboration.
People and team leadership
Leading a team of roughly 10 engineers and continuing to develop the engineering team.
Attracting, developing and retaining talent.
Helping to build a strong team culture that promotes ownership and skill.
Ensuring a well-balanced team in which experience, innovation and continuity are combined.
Delivery and execution
Translating the roadmap into a predictable and successful outcome.
Promoting quality, progress and the continuous improvement of processes and cooperative activities.
Promptly identifying and resolving technical and organisation problems.
You’re an experienced engineering manager who is energised by building teams and organisations. You have the ability to inspire and impart structure to a complex environment, and you have experience of software development within a professional SaaS engineering organisation.
You have strong analytical skills, and you’re comfortable communicating with people at all levels of an organisation and working in an international setting where collaboration is essential.
You'll also have:
Graduate-level working and reasoning ability.
At least 8 years' experience in software engineering.
At least 5 years' experience in a software engineering management role.
Experience overseeing multidisciplinary engineering teams.
Experience of organisational development and programmes of change.
Experience with Agile working, DevOps and modern software development methods.
Experience of cloud-native software development and SaaS platforms.
Experience of international collaboration within distributed engineering teams is strongly preferred.
Excellent communication skills in both Dutch and English.
You’re a coaching leader who imparts confidence and promotes ownership.
You’re visible, accessible and decisive.
You understand when to give people space and when to provide guidance.
You calm complex situations and you’re able to unite disparate interests to devise shared solutions.
You combine strategic insight with a pragmatic approach and you always keep both people and results in mind.
After roughly 12 months:
SIDN will have a clearly defined tech organisation for Hello Registry.
An effective joint SIDN-CIRA virtual engineering organisation will be in place.
Clear trans-organisational governance, collaboration and decision-making arrangements will be in place.
The two organisations’ engineering teams will have shared processes and standards.
A multi-year roadmap will be in place, and its predictable realisation will be in progress.
The required new engineers will have been recruited and settled in.
The SIDN engineering team will operate as a motivated, professional, result-focused unit.
Collaboration with CIRA will be demonstrably stronger and there will be a single trans-organisational engineering community.
The internet. The internet is the biggest and most successful global collaboration of all time. Once something new and spellbinding, it's now an integral part of everyday life for almost everyone in the Netherlands. As a result, many people take the internet for granted. But, for us, the wonder remains.
We are SIDN. We began as internet pioneers, and forged an identity as digital thinkers and doers, shaping the reality of today and tomorrow. We have a strong sense of shared responsibility for the internet in the Netherlands. A responsibility that we willingly accept. A responsibility that we work to fulfil, every hour of every day. We bring people together by operating a .nl domain that's secure and technically reliable. And, because the internet is a highly dynamic environment, we are constantly anticipating what's required and adapting our services to match.
In a world of opportunities and challenges, we're dedicated to enabling confidence online. We're a small organisation with big ambitions. Our highly motivated professionals are passionate about their work, and proud of the difference they make and the people they work with. Together, we're always reaching for the heights. How about you?
For us, it's all about balance. Balance between hard work and relaxation, between performance and reward, between your ambitions and ours, between an inspiring office environment and the convenience of working from home, and of course between professional and private life. As well as utilising the latest, proven internet technologies, we also work with modern IT systems for easy collaboration, remotely, physically and in hybrid forms. We also make sure that our people have well-equipped home workstations, plus access to an office space with everything they need to get together, collaborate and inspire each another.
If you want to go running or visit granny during office hours, we're okay with that. And if you fancy a workation, that can be arranged. As long as you live up to your professional responsibilities, we'll work out between us exactly how and when you do your work. And we're not fans of annual performance appraisal. What really matters is year-round personal development and results. Where you take the lead. It’s a philosophy that our personnel really like: Effectory designated us a Worldclass Workplace for 2025-2026. Recognition for our passion and outstanding employment practices.
What’s in it for you? First, ample opportunity for growth and skills development. After all, you'll be helping us take our IT set-up in a whole new direction. On-the-job growth will go hand-in-hand with training-based personal development -- for which we have a generous budget! There's an attractive benefits package as well:
The selection procedure includes screening, which involves obtaining a Certificate of Good Behaviour (similar to a criminal record check), and a assessment, performing reference and integrity checks.