Rare Disease Customer Engagement Lead – Netherlands (Hybrid)

Sanofi Group; Amsterdam; Hybrid; EUR 65,000 - 86,000; Full time

Job summary

Sanofi Netherlands is seeking a Customer Engagement Lead for Rare Diseases to drive local marketing and omnichannel activities in the Netherlands, with a hybrid work setup (3 days on site, 2 days remote). You will support launches like Wayrilz and Ayvakyt, and collaborate across Sales, Marketing, Medical and omnichannel teams to optimize patient access and outcomes.

The role requires strong digital marketing and data-driven decision making, with fluency in Dutch and English, and experience in

Qualifications

• 3+ years of experience in pharma marketing.
• Deep understanding of the rare (blood) disease market.
• Knowledge of Dutch regulatory requirements, CGR.
• Ability to take data-driven decisions on priority segments and initiatives.

Responsibilities

• Develop the Customer Engagement Plan aligned with brand strategy.
• Translate global/regional brand strategies into local NL tactics.
• Define and execute the omnichannel customer journey with GTMC capabilities.
• Coordinate integrated customer journeys via channels, events and congress activities.
• Organise local HCP events, speaker programs and educational meetings.

Skills

Pharma marketing

CRM tools

Data analytics

Dutch/English fluency

Tools

Veeva

Salesforce

Job description

Sanofi Netherlands is seeking a Customer Engagement Lead for Rare Diseases to drive local marketing and omnichannel activities in the Netherlands, with a hybrid work setup (3 days on site, 2 days remote). You will support launches like Wayrilz and Ayvakyt, and collaborate across Sales, Marketing, Medical and omnichannel teams to optimize patient access and outcomes.

The role requires strong digital marketing and data-driven decision making, with fluency in Dutch and English, and experience in