Lead, Customer Engagement — Rare Diseases (NL, Hybrid)

Sanofi; Amsterdam; Hybrid; EUR 65,000 - 86,000; Full time

Job summary

Sanofi Netherlands is seeking a Customer Engagement Lead to drive marketing and sales strategies for Rare Disease products, including Wayrilz and Ayvakyt, through digital and field activities. The role focuses on building customer journeys, data-driven decisions, and cross-functional collaboration with Sales, Marketing, Medical, and Omnichannel teams.

Hybrid arrangement (3 days on site, 2 days remote) in Amsterdam; you will shape the Netherlands portfolio trajectory, lead campaigns, manage local

Qualifications

• 3+ years of experience in pharma marketing.
• Fluency in Dutch and English, both written and spoken.
• Knowledge of Dutch regulatory requirements (CGR) is a plus.

Responsibilities

• Build and maintain relationships with KOLs and multidisciplinary teams.
• Deliver medical-scientific information on Rare Disease portfolio.
• Translate brand strategies into local Netherlands tactics.
• Own omnichannel customer journeys across channels and events.
• Support launch readiness and execution for new products in NL.

Skills

Pharma marketing

Dutch & English fluency

CRM tools (Veeva, Salesforce)

Tools

Veeva

Salesforce

Job description

Sanofi Netherlands is seeking a Customer Engagement Lead to drive marketing and sales strategies for Rare Disease products, including Wayrilz and Ayvakyt, through digital and field activities. The role focuses on building customer journeys, data-driven decisions, and cross-functional collaboration with Sales, Marketing, Medical, and Omnichannel teams.

Hybrid arrangement (3 days on site, 2 days remote) in Amsterdam; you will shape the Netherlands portfolio trajectory, lead campaigns, manage local